Technical Product Launch Manager I, Amazon Robotics
About the role
Amazon Robotics is transforming fulfillment by deploying autonomous mobile robots and AI-driven orchestration software. As a Technical Product Launch Manager I, you will support the end-to-end launch of next-generation robotics technologies directly into Amazon's live operational network.
Responsibilities
Support end-to-end launch and field testing of new automation solutions; track deliverables, flag project risks, and contribute to status reports under guidance from senior program managers.
Develop foundational expertise in site operations and maintenance, build relationships with site customers, and represent their perspective in product discussions.
Monitor performance, availability, and quality metrics during field tests; identify patterns and escalate root causes to engineering, contributing findings to prioritized product and process improvements.
Assist in evaluating user roles against product requirements, maintain a prioritized feature backlog, and surface high-impact improvement opportunities in engineering roadmap and sprint reviews.
Drive launch readiness by developing user training content, from associate standard work to leadership-level theory-of-operations material; ensure site teams are prepared to operate and sustain new automation solutions by delivering training milestones on schedule and validating completeness prior to go-live.
Execute day-to-day field testing tasks, support site leadership communications for changes, and triage operational issues arising from NPI activities to help keep launches on schedule.
Requirements
Basic Qualifications:
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- 2+ years of customer-facing work, engaging with customer stakeholders, technologists or partners to support business problem resolution with advanced technologies experience
Preferred Qualifications:
- 2+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
Qualifications
Basic Qualifications:
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- 2+ years of customer-facing work, engaging with customer stakeholders, technologists or partners to support business problem resolution with advanced technologies experience
Skills
Not specified
Benefits
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Pay
Base salary range: $98,200.00 - $160,000.00 USD annually
Schedule
Not specified