Technical Process Manager

About the role

Technical Process Manager serves as the technical lead for Quality Control (QC) and Research & Development (R&D) activities supporting thermal, acoustical, and fireproofing materials within the Thermal & Acoustical Solutions (TAS) business unit. This role provides technical leadership in product quality, laboratory testing, process optimization, formulation support, and new product development while partnering cross-functionally to drive innovation, continuous improvement, and technical problem-solving.

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings. A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.

Responsibilities

• Paper Industry Expertise: Demonstrate comprehensive knowledge of paper, pulp, and related manufacturing processes; evaluate and interpret paper samples to support product development, quality initiatives, and technical investigations; apply industry expertise to improve product performance and manufacturing outcomes.
• Quality Management: Lead and maintain the plant's ISO 9001 Quality Management System (QMS); ensure compliance with quality standards, procedures, and regulatory requirements; manage corrective and preventive actions (CAPA), root cause investigations, and continuous improvement initiatives; monitor and improve key quality performance metrics.
• Technical Support & Process Improvement: Support manufacturing scale-up, process validation, and ongoing production activities; monitor, analyze, and improve manufacturing processes to enhance efficiency and product consistency; ensure compliance with product specifications and quality standards; document laboratory results, technical findings, and process recommendations.
• Product Innovation & Development: Design, develop, improve, and validate TAS products through value engineering, laboratory testing, and field evaluations; support formulation