Technical Operations Coordinator

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.

Responsibilities

• Coordinate and monitor daily operational tasks.
• Support project execution by updating and managing task tracking systems - particularly Jira - with a high level of precision.
• Ensure timely follow-ups, task closures, and status updates.
• Organize and maintain documentation, dashboards, and workflows.
• Assist in preparing reports, dashboards, and presentations for internal stakeholders.
• Flag potential blockers or delays and communicate proactively to resolve issues.
• Identify opportunities to streamline operations or improve coordination processes.

Requirements

• Around 2–4 years of experience in an operations, coordination, or administrative support role.
• Expert-level proficiency in Jira - including creating dashboards, automations, custom fields, filters, and reporting tools.
• Strong organizational skills with the ability to manage multiple moving parts across different teams.
• Excellent verbal and written communication skills.
• Proactive, resourceful, and detail-oriented mindset with a team-first attitude.

Benefits

• Apple hardware ecosystem for work.
• Annual Bonus.
• Medical Insurance (including vision & dental).
• Disability insurance - short and long-term.
• 401k up to 4% contribution.
• Air Conference – an opportunity to meet the team, collaborate, and grow together.
• Transportation budget.
• Free meals at the hub.
• Gym membership.