Technical Manager

Position Summary

The Onsite Field Service Calibration Technical Manager oversees the operations of the Onsite Department, ensuring calibrations are completed accurately, safely, and in compliance with ISO/IEC 17025 and customer requirements. This role manages scheduling, resources, and documentation while providing technical guidance, supporting customer needs, and driving continuous improvement in quality, efficiency, and service delivery.

Required Knowledge, Skills And Abilities

• Knowledge of regulations and industry standards for aerospace, life science, and military product lines, with a developed working knowledge of ISO/IEC 17025 requirements.
• Ability to apply statistical methods for evaluating measurement standards, analyzing processes, and recommending improvements to calibration methods, procedures, and instrumentation.
• Experience leading continuous improvement initiatives and applying strong analytical, critical-thinking, and problem-solving skills to identify issues and implement solutions.
• Proficiency with calibration management and enterprise software (e.g., IndySoft, MET/CAL, ACT, QuickBooks, Kaizen Software Solutions, and Microsoft Office applications preferred).
• Strong organizational and time management skills with the ability to prioritize tasks, coordinate projects, and meet deadlines while maintaining high-quality standards.
• Effective oral and written communication skills, with strong interpersonal abilities including active listening, teamwork, flexibility, professionalism, and a commitment to confidentiality and integrity.

Education And Experience

• Bachelor’s degree in engineering, or a related technical field; equivalent military and/or training may be considered.
• Minimum of 8 years of relevant experience in calibration and as a field technician, testing, or engineering within a commercial or military calibration laboratory.
• Demonstrated experience with root cause analysis and data analysis.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint); SharePoint and Teams experience preferred.
• Project management experience preferred, including planning, coordination, and oversight of technical projects.

Physical Demands

• Sit, stand, walk, reach, and use hands and fingers for handling equipment and operating keyboards or office devices.
• Focus on detailed work for extended periods of time.
• May occasionally lift and move objects up to 50 lbs.
• Exposure to moving mechanical parts, pressurized cylinders, chemicals, or high-voltage equipment.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.