Technical Manager

Compensation Details

• Hourly: $17.00 - $21.00
• Commission (Exempt): $0.50 to $10.00 per Membership sold; $0.15 to $3.00 per Fun Pass sold. Paid bi-weekly (unless state law requires otherwise).
• Commission (Non-Exempt): $2.00 to $8.00 per Membership sold; $0.60 to $2.40 per Fun Pass sold. Paid bi-weekly (unless state law requires otherwise).

About the role

This position is known internally as Technical Manager. Technology is at the heart of the Chuck E. Cheese experience and we need your electro-mechanical, equipment maintenance and troubleshooting experience. We need top talent who can think on their feet and adapt on the fly. Military veterans, we're looking for you!

Responsibilities

• Oversee and be responsible for the latest in working on the latest video and skill games, kitchen equipment, register systems and coin and ticket mechanisms
• Oversee and be responsible for the latest arcade games, register and IT systems and ticket dispensers
• Manage the electrical and mechanical aspects of the game room; perform daily preventative maintenance and repairs
• Troubleshoot, repair and/or replace defective electronic components, boards and computers
• Operate stage show equipment and manage repairs and preventative maintenance, including compressor operation, lighting and sound, pneumatics, mac valves, cylinders, boards and stage show cosmetics
• Maintain an inventory of electronic equipment, mechanical parts and tools
• Maintain a budget
• Maintain a safety-focused attitude at all times

Qualifications

• Must be at least 18 years of age
• Must be able to work up to 45 hours per week
• Must have a high school diploma or GED; or equivalent combination of relevant education and experience

Skills

• Ability to read schematics and troubleshoot down to the component board level
• Planning, organization and multi-tasking skills
• Attention to detail
• Time management and a sense of urgency
• Military experience, a technical degree, or previous electrical or mechanical training, preferred

Essential Job Functions and Work Environment

• Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
• In addition to the essential job responsibilities stated above, the ability to handle job stress and interact effectively with others, including guests and Team members, are essential functions of the job
• The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Benefits & Perks

• All employees: telemedicine, early wage access ("Work Today, Get Paid Tomorrow"), 401(k) retirement plan, employee meal discounts, Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources
• Part-time employees: fixed indemnity medical coverage, dental and vision options, voluntary life and short-term disability benefits
• Full-time employees (averaging 29.5+ hours/week): comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support
• Paid sick leave and other benefits as required by applicable state and local laws (1 hour per 30 hours worked)
• Paid professional training to take your tech and management skills to the next level
• Multiple opportunities for advancement

Schedule

No early mornings or late, late nights. Great work-life balance.