Technical Learning Experience Designer

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

The primary location for job responsibilities is at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Develops and delivers engaging training programs and learning resources that help faculty, staff, and students effectively use academic, operational, and research technologies. Collaborates with subject matter experts and stakeholders to create accessible, interactive learning experiences that support technology adoption and institutional goals.

Responsibilities

• Designs and develops training content for online, blended, and microlearning formats using LMS platforms and authoring tools
• Creates and maintains training resources such as quick guides, videos, and job aids
• Facilitates webinars, workshops, and coaching sessions for faculty, staff, and students
• Collaborates with subject matter experts to assess learning needs and objectives
• Ensures accessibility and compliance in all learning materials
• Provides technical support and troubleshooting for training-related issues
• Affords assistance in evaluating training effectiveness and recommending improvements

Required Qualifications

• Educational Requirements: Bachelor's degree from an accredited institution of higher education in related field.
• Required Experience: One (1) year of IT, training, instructional design, or technical writing experience.

Preferred Qualifications

• Familiarity with LMS platforms (Canvas, D2L, Blackboard) and eLearning tools (Articulate, Captivate, Camtasia)
• Knowledge of accessibility standards (WCAG 2.2 AA, Section 508) and Universal Design for Learning principles
• Familiarity with AI-enabled tools (Microsoft Copilot) and FERPA/PCI compliance

Additional Preferred Qualifications

• Additional Preferred Qualifications: Familiarity with LMS platforms (Canvas, D2L, Blackboard) and eLearning tools (Articulate, Captivate, Camtasia)
• Knowledge of accessibility standards (WCAG 2.2 AA, Section 508) and Universal Design for Learning principles
• Familiarity with AI-enabled tools (Microsoft Copilot) and FERPA/PCI compliance

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position may travel 1% - 24% of the time

Background Check

- Standard Enhanced

Education

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf