Senior Technical Learning Experience Designer

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

The primary location for job responsibilities is at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Develops, tests, maintains, analyzes, and delivers training programs and related materials to faculty, staff, and students in support of University academic, operational, and research technologies. Develops training curriculum and practical exercises and facilitates online and classroom training sessions.

Responsibilities

• Designs and delivers training programs using LMS platforms and authoring tools; creates online, blended, and microlearning content
• Leads training workstreams for campus initiatives; manage timelines, stakeholders, and deliverables using project tools
• Facilitates webinars, workshops, and coaching sessions; ensure accessibility and engagement
• Evaluates training effectiveness via analytics and feedback; implement improvements
• Provides advanced troubleshooting and support for complex technical learning issues

Required Qualifications

• Education: Bachelor's degree from an accredited institution of higher education in related field
• Experience: Five (5) years of related training or technical writing experience demonstrating a progression of dealing with increasingly complex projects

Preferred Qualifications

• Knowledge of LMS platforms such as D2L Brightspace, Blackboard Learn, Canvas; eLearning tools such as Articulate, Captivate, Camtasia; and video platforms such as Kaltura is a plus
• Knowledge of accessibility standards (WCAG 2.2 AA, Section 508) and compliance best practices
• Familiarity with AI-enabled tools (Microsoft Copilot) and FERPA/PII compliance

Additional Preferred Qualifications

• A degree in Instructional Design, Learning Sciences, Education Technology, Information Systems, or a related field
• Expertise in Microsoft 365, LMS platforms (Canvas, D2L, Blackboard), and eLearning tools (Articulate Storyline, Captivate, Camtasia), video and multimedia production
• Familiarity with accessibility standards (WCAG 2.2 AA, Section 508), Universal Design for Learning (UDL), and compliance best practices
• Familiarity with Smartsheet and other project or task management tools for organizing timelines and deliverables
• Knowledge of learning analytics and data visualization tools (Power BI); ability to evaluate and improve training effectiveness
• Experience with AI-enabled tools (Microsoft Copilot, M365 Copilot) and prompt design for learning content

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

Other Information

• This is not a supervisory position
• This position does not have any financial responsibilities
• This position will not be required to drive
• This role is considered a position of trust
• This position does not require a purchasing card (P-Card)
• This position may travel 1% - 24% of the time

Background Check

- Standard Enhanced

References

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

Links

• https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf