Senior Learning Experience Designer

Who We Are: The Stephen M. Ross School of Business at the University of Michigan is a globally recognized leader in business education, committed to building a better world through business. Through powerful ideas, purpose-driven leaders, and meaningful impact, Ross empowers individuals and organizations to make a positive difference. Our community is guided by core values that emphasize innovation, continuous learning, and excellence.

About the Role

The Senior Learning Experience Designer leads the development, launch, and continuous improvement of complex digital courses and programs. Applying expertise in learning science, assessment, accessibility, and digital pedagogy, you will translate faculty goals into effective learning experiences. This hybrid position is based in Ann Arbor, MI, with an expectation of three days per week on-site. The role may require occasional domestic travel, on-call responsibilities, and work outside standard business hours, including early mornings, evenings, or weekends. This position is not eligible for visa sponsorship.

Responsibilities

• Design Leadership, Mentorship, and Quality (35%)
  • Serve as the learning design lead on complex or high-visibility projects, coordinating design decisions and cross-functional work without formal supervisory authority
  • Mentor Learning Designers through coaching, consultation, observation, and actionable feedback; support onboarding and professional growth
  • Conduct peer reviews and quality assurance to promote consistency, accessibility, academic integrity, and readiness for launch
  • Develop and maintain practical templates, standards, documentation, and reusable approaches that improve team quality and efficiency
  • Identify project risks, dependencies, and resource needs early; recommend solutions and escalate issues to the Learning Design Manager when appropriate
  • Collaborate with the Learning Design Manager and Managing Director to advance digital education priorities, evaluate emerging technologies and design approaches, and support scalable pilots and process improvements
• Faculty Collaboration and Learning Experience Design (65%)
  • Lead the design and development of complex new and redesigned digital courses, programs, and learning assets from discovery through launch and continuous improvement
  • Consult with faculty and academic partners to define learner needs, learning outcomes, instructional strategies, assessments, content structure, and measures of success
  • Translate subject-matter expertise and research into clear course plans, lesson plans, learning activities, assessments, storyboards, scripts, media plans, and learner-facing materials
  • Apply learning science, inclusive and accessible design, Ross Assurance of Learning expectations, and sound digital pedagogy to synchronous and asynchronous experiences
  • Facilitate productive design meetings, prototypes, reviews, and decisions while building trusted faculty relationships and maintaining project momentum
  • Partner with media, graphic design, program, technology, and other teams to deliver coherent, high-quality learning experiences
  • Use learner feedback, course data, faculty input, and emerging trends in higher education and learning science to recommend and implement improvements
  • Develop relationships across Ross and help faculty and staff understand and effectively use learning experience design resources

Requirements

• Bachelor's degree plus five years of progressive experience in learning experience design, instructional design, educational technology, or a related field, or an equivalent combination of education and experience
• Experience leading complex digital course or program projects from discovery through launch and improvement
• Experience with learning science, assessment, accessibility, inclusive design, and digital pedagogy
• Experience consulting with faculty or subject-matter experts and translating complex academic or technical content into effective learning experiences
• Experience mentoring colleagues and providing clear, constructive design feedback
• Experience managing long-term projects
• Experience with Canvas or another enterprise learning management system and multimedia course development workflows
• Familiar with emerging learning technologies, including responsible uses of artificial intelligence; experience in business education or a discipline taught at Ross is also valued

Benefits

• Generous paid time off (Vacation, Holidays, Season Days, Maternity and Parental Leave)
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Flexible work arrangements
• Access to the onsite Fitness Center at Ross

Pay

The salary offer range for this position is $68,500 to $88,300. Salary offers are determined based on several factors, including a candidate's experience, skills, and qualifications, along with internal equity considerations.

Schedule

This is a hybrid position based in Ann Arbor, MI, with an expectation of three days per week on-site.