Technical Hardware Program Manager

We need to output HTML fragment with sections: About the role? The posting includes Overview, What We're Looking For, Essential Duties And Responsibilities, Qualifications, Location (but location is repeated, we can include in a short p), Pay Range, maybe Benefits? Not given. Also "Zebra Total Rewards" truncated. No explicit benefits details. So we should not create Benefits section unless actual content. Pay section we have pay range and incentive. So we can include Pay section with that info. Schedule? Not given. So omit. We need headings: About the role (maybe from Overview?), Responsibilities (Essential Duties And Responsibilities), Qualifications, Pay. Possibly also "Location" as a short p but not heading. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. We need to preserve all substantive information. Remove boilerplate: EEO, equal-opportunity, scam-warning, navigation, cookie, legal, application instructions. Also remove duplicated lines (Location repeated). Also remove "Come join our team!" maybe not substantive? It's a call to action but maybe considered boilerplate? It's not essential info; we can drop. We need to include Overview as About the role? The overview describes Zebra culture etc. That's substantive. So we can put About the role heading with that prose. What We're Looking For could be considered part of About the role? But we can incorporate into About the role or maybe separate? The instruction: prefer a few substantive sections over many thin ones. So we could combine Overview and What We're Looking For into About the role section. Responsibilities: Essential Duties And Responsibilities (long list). We'll need to turn into

  • items. Need to preserve all duties. That's a lot; we need to capture each bullet. The text includes many paragraphs with bold headings like Program Leadership and Execution, etc. We need to extract each duty as list items. Could group under subheadings? But we only allowed

    for section headings, not subheadings. Could we use

    for prose and

    • for list. The duties are currently in paragraphs with headings like "Program Leadership and Execution". We could treat each heading as a

      with bold? But we cannot add arbitrary tags besides h3, p, ul, li. We could embed the heading text inside a

      then a

      for its items. That seems okay: we can have a

      Program Leadership and Execution

      then a
      with items. We must preserve all substantive information; we can keep the headings as prose within

      . That is acceptable. Similarly for Qualifications: Required Qualifications and Preferred Qualifications. We'll have a

      Required Qualifications

      then list. We need to include Pay section with pay range and incentive. We need to omit Location heading; we can include location info in a short

      maybe after Overview? But location is repeated; we can include a short p: "Location: Onsite in Holtsville, NY (preferred) or Lincolnshire, IL office (hybrid, minimum 3 days in office per week)." That's substantive. We must not include Benefits section because not detailed. We must not include Schedule section. We must not include Skills section unless present; not explicit. We need to output only HTML fragment. Let's craft. First, About the role: combine Overview and What We're Looking For. Overview paragraph: "At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra." What We're Looking For: "Zebra Technologies is seeking a dynamic and visionary Technical Program Manager who will play a pivotal role in driving mainly hardware product development and delivery of cutting-edge solutions. This individual will be instrumental in building seamlessly integrated ecosystems that empower customers to transform operations through real-time intelligence, predictive insights, and next-generation solutions at scale. The role will focus on creating an ecosystem of intelligent Advanced Data Capture and Printing Solutions, leveraging technologies such as Barcode Scanning, Computer Vision, RFID, Mobile Printing, AI-driven analytics, and Wireless Communications. By ensuring these solutions are intuitive, reliable, and easy to deploy, you will enable customers to achieve operational excellence and industry innovation. As a senior leader, you will collaborate with cross-functional teams and external partners to deliver superior products, translating complex customer needs into actionable hardware and software solutions that drive value. Your work will directly influence Zebra's mission to empower industries with real-time intelligence while shaping the future of advanced technology ecosystems." We can combine into a few paragraphs. Now Responsibilities: We'll need to parse the long section. Let's extract each heading and its bullet points. From text: Essential Duties And Responsibilities Program Leadership and Execution End-to-End Program Ownership Lead complex programs from initial concept through development, testing, deployment, and post-launch activities, ensuring alignment with Zebra's strategic goals. Manage all aspects of program execution, including scope, schedule, budget planning/reconciling, resource allocation, and risk management. Oversee cross-functional teams (e.g., Engineering, Testing, Operations, Quality, Supply Chain, Marketing, Service, etc...) to deliver hardware and software solutions that integrate seamlessly into Zebra’s ecosystem. Zebra Lifecycle Management (ZLM) Ensure all programs adhere to Zebra's Lifecycle Management (ZLM) framework, emphasizing governance compliance, quality assurance, and timely delivery of milestones. Drive robust documentation and traceability for program requirements, design specifications, and testing procedures. Agile Methodology Leadership Foster an agile mindset across teams to maximize efficiency and adaptability, promoting continuous improvement in processes and outcomes. Oversee multiple limited-scope projects simultaneously and/or lead large, complex programs with global cross-functional teams. System Integration And Deployment Lead system integration efforts, ensuring hardware, software, and third-party solutions are seamlessly combined into cohesive products. Plan and execute product demonstrations, proofs of concept (PoC), pilots, and validation tests to ensure solutions meet customer needs and regulatory requirements. Coordinate release management activities, ensuring successful deployment of solutions with minimal disruption to operations. Customer-Centric Solution Development Problem-to-Solution Translation Work closely with Product Management, Marketing, and Experience Designers to deeply understand customer challenges and translate them into actionable solution requirements. Collaborate with customers to validate requirements and ensure delivered solutions address real-world problems effectively. Ease Of Use And Maintenance Focus on designing solutions that are the easiest to set up, operate, and maintain, ensuring customers achieve operational excellence with minimal complexity. Incorporate customer feedback and usability testing into the development process to refine solutions and improve user experiences. Real-Time Intelligence And Predictive Insights Drive the integration of AI-driven intelligence and predictive analytics into Zebra’s solutions, enabling industries to make data-driven decisions in real time. Support the development of solutions that scale easily to meet the evolving needs of industries such as retail, healthcare, logistics, and manufacturing. Strategic Innovation and Ecosystem Development Driving Innovation Collaborate with Portfolio Management to align product innovation initiatives with Zebra's long-term strategic goals and innovation roadmap. Identify and incorporate emerging technologies into new product offerings to maintain Zebra’s competitive edge. Define strategic initiatives that position Zebra as an industry leader in AI-driven operational intelligence and next-generation ecosystems. Partnership Development Establish and nurture strategic partnerships with technology companies, startups, and research institutions to co-develop cutting-edge solutions. Partner with Zebra Ventures to identify and integrate adjacent technologies that enhance the value of Zebra's ecosystem. Competitive Analysis Continuously monitor the competitive landscape, identifying market trends, potential disruptors, and opportunities to differentiate Zebra’s solutions. Leverage insights to refine product positioning, pricing strategies, and go-to-market approaches. Team Leadership and Collaboration Cross-Functional Collaboration Build and maintain strong relationships across all relevant business areas, including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support. Foster a culture of collaboration, ensuring diverse perspectives are incorporated into program planning and execution. Act as a bridge between technical teams and business stakeholders, ensuring alignment and clear communication. Mentorship And Coaching Mentor junior Program Managers and team members, providing guidance on best practices in program management, agile methodologies, and risk mitigation. Serve as an escalation point for complex issues, offering solutions and facilitating decision-making to keep programs on track. Risk Management and Governance Proactive Risk Mitigation Identify, assess, and mitigate risks across program timelines, technical feasibility, budget constraints, and resource allocation. Develop and implement contingency plans to address potential obstacles, ensuring minimal impact on program objectives. Governance And Compliance Ensure all programs comply with regulatory, quality, and governance standards, including safety certifications, intellectual property protections, and industry-specific requirements. Regularly review program progress and present updates to senior leadership using tools like JIRA, digital dashboards, and other project management software Scope, forecast and manage project OPEX and CAPX expenses on a weekly basis to meet the BU financial objectives Go-to-Market and Business Enablement Sales Enablement And Deployment Lead cross-functional workstreams to develop training materials, sales collateral, and support documentation that enable successful product adoption. Ensure seamless handoff of solutions from development to sales, marketing, and customer support teams. Proof Of Value And ROI Define and measure customer Proof of Value (PoV) and Return on Investment (ROI), aligning product performance with customer success metrics. Work with business leaders to develop compelling business cases for Zebra’s solutions, showcasing their impact on operational efficiency and innovation. Post-Launch Support Support early-stage go-to-market activities, including customer onboarding, training, and troubleshooting. Gather post-launch feedback to inform future product iterations and continuous improvement initiatives. Advanced Understanding of the Ecosystem Technology Expertise Stay updated on advancements in AI, IoT, RFID, Computer Vision, Wireless Communications, Barcode Scanning, Mobile Printing and other emerging technologies. Provide technical leadership in integrating these technologies into Zebra’s solutions, ensuring scalability and reliability. Intellectual Property Development Contribute to the development and protection of Zebra’s intellectual property, ensuring innovative solutions are safeguarded against competitors. Collaborate with legal teams to manage IP-related negotiations and compliance. Business Strategy Alignment Work closely with Portfolio Management and senior leadership to ensure programs align with Zebra’s overarching business strategy. Assist in defining strategic goals, market-entry strategies, and approaches to capitalize on new business opportunities. We need to turn each bullet into

      • . The headings (like Program Leadership and Execution) we can put as

        then

        . We must preserve all substantive info; we can keep the headings as plain text in

        . Now Qualifications: Required Qualifications A bachelor’s degree is required. 8+ years of experience Full life cycle program management experienced Experience in Hardware & Software Engineering Solutions and Program Management roles Scrum agile methodologies implementation experience Experience with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies Preferred Qualifications Master's degree preferred. Understand the components of the AI development lifecycle from both a development and GTM perspective. Experience driving efficiencies through AI and work history in