Technical Field Service Coordinator

About the role

The Technical Field Service Coordinator is responsible for providing technical support and field services to customers across various agricultural equipment brands. This position requires strong problem-solving skills, excellent communication abilities, and the ability to work independently.

Responsibilities

• Provide on-site technical support to customers for agricultural equipment issues.
• Coordinate with internal teams to resolve complex technical problems.
• Document customer interactions and issue resolutions in a timely manner.
• Train customers on proper equipment usage and maintenance.
• Respond to customer inquiries via phone, email, and in-person visits.

Requirements

• Bachelor's degree in a related field or equivalent experience.
• At least 2 years of experience in agricultural equipment field service or similar role.
• Strong knowledge of agricultural equipment and its components.
• Excellent verbal and written communication skills.
• Ability to work flexible hours including evenings and weekends.

Qualifications

• Valid driver’s license and reliable transportation.
• Proficiency in Microsoft Office Suite.

Skills

• Problem-solving skills.
• Customer service orientation.
• Technical troubleshooting skills.
• Interpersonal skills.

Benefits

• Health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.

Pay

35 - 39 USD Hourly

Schedule

Variable, based on customer needs.

Contact Information

To apply, please submit your resume and cover letter.