Technical Event Producer

About the role

Morningstar is seeking a Technical Event Producer / AV Event Technician to support high-impact executive, corporate, hybrid, webinar, and live-streamed events. In this onsite Chicago role, you will help deliver polished event experiences by operating and supporting advanced production, broadcast, conferencing, audio, video, lighting, streaming, and room-control systems.

Responsibilities

• Own technical delivery from intake and event design through rehearsal, live execution, recording, debrief, and media handoff.
• Operate advanced Auditorium, control room, audio, video, projection, camera, lighting, teleprompting, streaming, accessibility, and room-control systems.
• Support events across corporate offices and external venues, including temporary production environments and programs with remote participants across time zones.
• Maintain room readiness, system documentation, signal-flow knowledge, equipment inventory, standard operating procedures, backup plans, and escalation paths.
• Partner with event owners, Corporate Communications, Infrastructure, AV Engineering, venue teams, and external vendors to deliver seamless event experiences.
• Produce in-person, virtual, hybrid, webinar, and live-streamed events using Microsoft Teams, vMix, Zoom, and related production platforms.
• Act as producer, show caller, or technical director, including cueing speakers, playback, cameras, lighting, audio, projection, teleprompter content, and transitions.
• Create production plans, run-of-show documents, cue sheets, presenter instructions, staffing plans, schedules, and contingency plans.
• Lead technical checks, speaker coaching, rehearsals, dry runs, and system validation before live events.
• Monitor platform health and participant experience during live events; manage incidents, communicate workarounds, and escalate issues as needed.
• Coordinate crews, vendors, staging, load-in, setup, testing, rehearsal, live operation, teardown, and rental returns.
• Perform preventive checks, troubleshoot faults, document workarounds, and support controlled power and maintenance activities.
• Test failover paths, maintain operating guides and system diagrams, support system upgrades, and serve as a liaison to AV integrators during warranty and service periods.

Requirements

• Minimum 5 years of experience producing technical elements for corporate events, meetings, remote productions, webinars, and live streams.
• Demonstrated ownership of AV event production from requirements and rehearsal through live execution and post-event wrap-up.
• Hands-on experience with Microsoft Teams and Zoom event delivery, plus PTZ cameras, audio mixers, production switchers, lighting, wireless microphones, encoders, and projection.
• Working knowledge of TCP/IP networking, AV-over-IP, Dante and NDI workflows, signal flow, streaming protocols, codecs, and media formats.
• Ability to read technical drawings and schematics, lead crews, work independently, prioritize under pressure, and troubleshoot during live production.
• Strong written and verbal communication, production documentation, stakeholder service, recordkeeping, and reporting skills.

Qualifications

• Technical Experience: Event platforms – Microsoft Teams Town Halls, Webinars, and Meetings; Zoom Webinars and Meetings; vMix video production software. Video and production systems – Ross Ultrix routing, Ross TouchDrive production switching, openGear-based signal processing, 12G-SDI routing, NDI workflows, PTZ cameras, projection, confidence monitors, and repeater displays. Audio, lighting, and control – Q-SYS DSP and control systems, Yamaha digital audio mixing and routing, Shure wireless microphone systems, live sound reinforcement, Dante audio over IP, ETC/Chauvet lighting, DMX lighting, and assisted listening equipment. Production documentation and workflows – show flows, cue sheets, run-of-show documents, teleprompter workflows, Bitfocus Companion, RTMP streaming, and common video, audio, and media formats.
• Success Profile: White-glove service mindset and sound judgment around senior leaders and high-profile events; calm, decisive, and solutions-focused during time-sensitive production issues; organized and detail-oriented with disciplined preparation, documentation, follow-through, and escalation; able to translate technical detail into clear recommendations for varied audiences; maintains safe, reliable, accessible operations through repeatable standards and continuous improvement.

Benefits

• 100% 401k match up to 6% of salary
• Stock Ownership Potential
• Company provided life insurance - 1x salary + commission
• Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
• Additional medical Wellness Incentives - up to $300-$600 annual
• Company-provided long- and short-term disability insurance
• Trust-Based Time Off
• 6-week Paid Sabbatical Program
• 6-Week Paid Family Caregiving Leave
• Competitive 8-24 Week Paid Parental Leave
• Adoption Assistance
• Leadership Coaching & Formal Mentorship Opportunities
• Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses
• Tuition Reimbursement
• Charitable Matching Gifts program
• Dollars for Doers volunteer program
• Paid volunteering