Technical Enablement Manager

Your Daily Workout

Integration Management:

• Ensure a smooth process in the implementation of our Connected Training Floors, such as interfaces to member management, smart cardio and much more for our customers.
• Drive deployment: Responsible for the successful implementation of our personalized apps for our customers with all technical feature sets.
• Optimize Satisfaction: Understand your customers and partners and their needs and determine the implementation processes through close communication to ensure consistent customer satisfaction.
• Foster Alignment: Work closely with our experienced product team in the area of interfaces and apps to create an optimal customer experience and continuously improve the process.
• Manage Knowledge: Support the creation and updating of documentation, such as on Confluence, to keep all stakeholders up to date.
• Synergize Operations: Continuously coordinate with other teams in Operations and Customer Success to achieve common goals and share knowledge.

Your Fitness Level

• You have experience in working with customers and can successfully manage customer meetings, even for more complex customer issues.
• You have a strong technical understanding of software systems and mobile apps and are ideally familiar with APIs. Programming skills are an advantage.
• You are characterized by analytical thinking and problem-solving skills, have a high level of consulting competence and a quick grasp of new ideas.
• You can effectively manage multiple projects and tasks in parallel and find solutions promptly through close communication with your colleagues.
• You are curious, like to take the initiative, are eager to learn and can deal well with change.
• You have very good Excel skills and have already worked with Salesforce and Jira.
• You are fluent in English and Spanish or French.

Equipment Provided

• An annual salary of $65,000 - $75,000.
• A competitive benefits package including: health, dental, and vision insurance, 401k with company match, monthly wellness, 14 paid holidays per year, and PTO to name a few!
• The role is based in Denver, CO, with a flexible hybrid schedule requiring a minimum of 2-3 in-office days per week.
• You'll also enjoy working from our brand-new Downtown Denver office.
• You will be part of an innovative team where you will work with diverse individuals, explore new ways of thinking and problem solving, and expand your skills.
• You will receive hands-on training and become a true EGYM expert.

Contact Information

Contact: Adrianna Jimenez
For further information: https://career.egym.com/

About Us

EGYM is a global fitness technology leader, providing fitness and health facilities with intelligent workout solutions. EGYM makes exercising smarter and more efficient with its comprehensive suite of connected gym equipment and digital products that integrate seamlessly with 3rd-party hard- and software. The result is a fully connected training experience that drives measurable business and health outcomes on and off the training floor. EGYM also offers subscription-based corporate fitness- and wellness solutions built on a combination of gym-access and EGYM fitness programs that directly target costly chronic conditions and boost employee health, leading to higher productivity and well-being. EGYM's global headquarters are in Munich, Germany, with North American offices in Denver, Colorado. EGYM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, regardless of race, gender, religion, sexual orientation, age or any other aspect of an individual's identity.