Jobs · Writing · North Carolina

Technical Documentation Lead

Corning Incorporated · Wilmington, NC · 2 wk ago
Writing$82k–$113k/yrFull-time

Role Purpose

This role leads the development and scaling of technical documentation capabilities for custom manufacturing equipment and processes. Initially focused on hands-on content creation, the position will establish scalable, AI-enabled documentation workflows, standards, and tools, growing into broader ownership of documentation practices and strategy across engineering and manufacturing teams.

Key Responsibilities

  • Deliver high-quality, release-ready technical documentation for custom manufacturing equipment and systems
  • Establish and scale AI-enabled documentation workflows to improve efficiency, consistency, and development speed
  • Define and evolve standardized documentation processes, templates, and governance models
  • Drive adoption of documentation standards and best practices across engineering and manufacturing teams
  • Build and expand documentation capabilities over time, including tools, processes, and team structure as needed

Decision-Making Authority

  • Determines approach for AI-enabled documentation tools, workflows, and content development practices
  • Establishes prioritization frameworks for documentation across projects and initiatives
  • Defines standards for documentation structure, quality, and delivery
  • Identifies and drives continuous improvement opportunities in documentation processes and tools
  • Define and evolve long-term approaches for documentation tools, workflows, and resource needs

Work Environment

  • Monday–Friday, standard business hours (8:00AM–5:00 PM)
  • Hybrid work arrangement available

Experiences/Education - Required

  • Bachelor’s degree in English, Technical Communication, Engineering, or a related field with 2+ years of experience in technical writing within industrial, manufacturing, engineering, or technical sales environments
  • Experience creating technical documentation for industrial equipment, manufacturing systems, or engineering processes
  • Demonstrated ability to translate complex technical concepts into clear, structured, user-focused documentation
  • Hands-on experience using generative AI / LLM-based tools (e.g., ChatGPT, Copilot, or similar) to support content creation, editing, or analysis
  • Experience working with cross-functional engineering, manufacturing, or technical sales teams to gather and validate source information

Experiences/Education - Desired

  • Strong organizational and project management skills with high attention to detail
  • Experience establishing or improving documentation processes, tools, or workflows
  • Experience driving adoption of new tools, workflows, or practices within a technical organization

Pay Range

$81,999.00 - $112,749.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

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