Technical Documentation Lead
Corning Incorporated · Wilmington, NC · 2 wk ago
Writing$82k–$113k/yrFull-time
Role Purpose
This role leads the development and scaling of technical documentation capabilities for custom manufacturing equipment and processes. Initially focused on hands-on content creation, the position will establish scalable, AI-enabled documentation workflows, standards, and tools, growing into broader ownership of documentation practices and strategy across engineering and manufacturing teams.
Key Responsibilities
- Deliver high-quality, release-ready technical documentation for custom manufacturing equipment and systems
- Establish and scale AI-enabled documentation workflows to improve efficiency, consistency, and development speed
- Define and evolve standardized documentation processes, templates, and governance models
- Drive adoption of documentation standards and best practices across engineering and manufacturing teams
- Build and expand documentation capabilities over time, including tools, processes, and team structure as needed
Decision-Making Authority
- Determines approach for AI-enabled documentation tools, workflows, and content development practices
- Establishes prioritization frameworks for documentation across projects and initiatives
- Defines standards for documentation structure, quality, and delivery
- Identifies and drives continuous improvement opportunities in documentation processes and tools
- Define and evolve long-term approaches for documentation tools, workflows, and resource needs
Work Environment
- Monday–Friday, standard business hours (8:00AM–5:00 PM)
- Hybrid work arrangement available
Experiences/Education - Required
- Bachelor’s degree in English, Technical Communication, Engineering, or a related field with 2+ years of experience in technical writing within industrial, manufacturing, engineering, or technical sales environments
- Experience creating technical documentation for industrial equipment, manufacturing systems, or engineering processes
- Demonstrated ability to translate complex technical concepts into clear, structured, user-focused documentation
- Hands-on experience using generative AI / LLM-based tools (e.g., ChatGPT, Copilot, or similar) to support content creation, editing, or analysis
- Experience working with cross-functional engineering, manufacturing, or technical sales teams to gather and validate source information
Experiences/Education - Desired
- Strong organizational and project management skills with high attention to detail
- Experience establishing or improving documentation processes, tools, or workflows
- Experience driving adoption of new tools, workflows, or practices within a technical organization
Pay Range
$81,999.00 - $112,749.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.