Technical & Content Management Analyst

Day-to-Day Responsibilities

• Administer and support the content and sales enablement platform
• Manage content lifecycle, including organization, tagging, publishing, updating, and archiving
• Maintain content governance standards and publishing workflows
• Support migration and consolidation of LMS content into the platform
• Manage users, groups, permissions, and content access
• Troubleshoot platform and content issues
• Partner with GTM stakeholders to gather requirements and solve problems
• Analyze platform and content usage to identify improvements
• Participate in governance, RACI, change management, and platform initiatives
• Support users and content contributors with training and platform guidance
• Afford assistance with AI capabilities and other emerging platform features

Minimum Requirements

• 3+ years of content management/CMS experience
• Proven experience managing content within an enterprise platform
• Strong content governance experience, including standards, workflows, and approvals
• Experience administering or supporting a content or sales enablement platform
• Experience continuously optimizing a system or platform
• B2B experience, preferably in software or technology
• Proven experience working with internal or external customers/stakeholders
• Strong communication and collaboration skills
• Ability to balance day-to-day support with strategic improvement initiatives
• Ability to operate independently; not an entry-level role

Preferred Qualifications

• Seismic experience
• Highspot or another enterprise sales enablement platform experience
• Sales enablement or GTM operations experience
• B2B software/technology background
• Experience with AI features and tools
• Experience with integrations, provisioning, analytics, or reporting
• Understanding of both technical platform administration and content strategy/governance