Technical & Content Management Analyst
Mondo · Boston, MA · Yesterday
Hybrid$40–$60/hrContract
Job Title: Technical & Content Management Analyst Location-Type: Hybrid — 2 days/week onsite in Boston, MA Start Date Is: October 1st Duration: 6 months to start, with potential for extension or conversion Compensation Range: $40/hr - $60/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship.Job Description: Support the administration, content management, governance, and continuous optimization of an enterprise content and sales enablement platform supporting the broader GTM organization.Day-to-Day Responsibilities:Administer and support the content and sales enablement platformManage content lifecycle, including organization, tagging, publishing, updating, and archivingMaintain content governance standards and publishing workflowsSupport migration and consolidation of LMS content into the platformManage users, groups, permissions, and content accessTroubleshoot platform and content issuesPartner with GTM stakeholders to gather requirements and solve problemsAnalyze platform and content usage to identify improvementsParticipate in governance, RACI, change management, and platform initiativesSupport users and content contributors with training and platform guidanceAssist with AI capabilities and other emerging platform featuresMinimum Requirements:3+ years of content management/CMS experienceProven experience managing content within an enterprise platformStrong content governance experience, including standards, workflows, and approvalsExperience administering or supporting a content or sales enablement platformExperience continuously optimizing a system or platformB2B experience, preferably in software or technologyProven experience working with internal or external customers/stakeholdersStrong communication and collaboration skillsAbility to balance day-to-day support with strategic improvement initiativesAbility to operate independently; not an entry-level rolePreferred Qualifications:Seismic experienceHighspot or another enterprise sales enablement platformSales enablement or GTM operations experienceB2B software/technology backgroundExperience with AI features and toolsExperience with integrations, provisioning, analytics, or reportingUnderstanding of both technical platform administration and content strategy/governance