Technical Consultant - Infrastructure/Government

Key Responsibilities

• Deliver comprehensive training programs, consulting services, and implementation support for Autodesk products and other ARKANCE US solutions
• Provide ongoing technical support to customers, ensuring successful adoption and utilization of technology solutions
• Conduct customized technical demonstrations tailored to specific customer needs and requirements
• Mentor and guide customers through complex technical challenges and workflow optimization
• Partner with Sales team members to develop and present compelling product demonstrations that drive revenue growth
• Support trade show activities and industry events through technical presentations and product demonstrations
• Follow up with technical leads to provide additional information and answer complex technical questions
• Contribute to meeting ARKANCE US and Autodesk revenue objectives through effective pre-sales technical support

Typical Time allocation Targets

• 65%-80% Billable hours
• 10%-25% Pre-Sales hours
• 5%-10% Overhead hours

Physical Requirements

• Requires prolonged period of sitting, with occasional standing
• Continuous use of computers and other office equipment

Required Qualifications

• Maintain expert-level proficiency with the Autodesk family of products and other software solutions represented by ARKANCE US
• Possess comprehensive understanding of how these technologies are applied within AEC&O industry workflows
• Demonstrate strong knowledge of industry design and delivery processes, BIM collaboration technology, and emerging technology trends
• Maintain current understanding of Architecture, Engineering, and Construction environments and practices
• Develop and maintain fundamental understanding of business operations within AEC&O industries
• Understand how organizations deliver value to their customers through technology-enabled processes
• Stay current with industry trends and best practices that impact customer success
• Demonstrate exceptional written, verbal, and presentation communication skills
• Exhibit superior organizational and time management abilities with proven capacity to manage multiple concurrent projects
• Display proactive attitude and strong self-motivation in achieving objectives
• Show flexibility and willingness to take on additional duties as needed to support customer, Autodesk, and ARKANCE US requirements

Personal Attributes

• Continuously pursue self-improvement in teaching, mentoring, and consulting capabilities
• Maintain high personal and professional standards with strong attention to quality
• Thrive in collaborative team environments while contributing to overall success
• Show willingness and availability for regional and national travel as required

Customer Focus

• Establish and maintain high levels of customer confidence and trust
• Exhibit "make-it-happen" attitude with commitment to customer success
• Show flexibility in adapting to diverse customer needs and project requirements

Company Culture & Core Values

• Culture: Open and consistent communication at all levels, Fun atmosphere: Happy employees are productive employees, Lead by example, Respect for people and process, One team: Whether we succeed, or we fail, we do so together, Creativity and “outside the box” thinking is highly encouraged
• Core Values: Honesty & Integrity: Words and actions in complete alignment, Commitment to Excellent Service: Providing quality work and follow-through, Accountability: Responsible to our coworkers, our customers and ourselves, Trust and Mutual Respect: The foundation for win-win relationships

Pay Range

$90,000 - $110,000