Technical Consultant

About the role

The Consultant, Technical Delivery (TD) is responsible for the initial technical design, development services, and post-implementation consulting and administration of solutions and programs on the Forsta platform. This role involves providing detailed technical design and specifications, collaborating with the Global Solutions Team and Product Management for custom component development, and managing post-implementation activities such as on-going technical advice, support, training, and administration.

Responsibilities

• Act as the technical point of contact with the customer and other Forsta team members.
• Absorb client technical requirements and provide viable solutions.
• Adhere to the Forsta PMO and customer’s processes for project governance and delivery.
• Ensure scope is adhered to and inform project team of scope creep.
• Follow the Forsta PMO defined Change Order process for in-progress work.
• Work with clients to integrate Forsta technologies into their business applications.
• Manage and conduct solutions QA.
• Assists with client UAT.
• Provide solutions administration and overall on-going project management services as required for the client solution (Post Implementation Consulting).
• Manage change and resolve conflicts that can impact services and operation of the client solution.
• Adhere to the processes in place for project delivery.
• Provide Forsta platform training and knowledge transfer.

Qualifications

• Technical skills and the ability to articulate the value of technical solutions.
• Knowledge of standard consulting operational processes and developed presentation skills.
• Experience in a similar role, ideally with 1 to 3 years of experience.
• Forsta platform and/or other product and solutions knowledge is a plus.
• Working experience with JavaScript, HTML, CSS.
• CAPM/PMP certifications are a plus.