Technical Business Development Executive

At The Tri-M Group, LLC, we are an employee-owned company placing our employees first, knowing that a highly trained, skilled, and compensated workforce can better serve our customers, our families, and our communities. We’ve built a reputation for delivering quality and professional commercial electrical services with safety as a top priority.

About the role

Independently originate and develop new business for the BAS Service group by combining hands-on technical expertise in building automation, controls, and instrumentation with consultative relationship development. Own and be accountable for an annual bookings goal, building and maintaining a self-generated pipeline of service agreement, system upgrade, environmental monitoring, and control panel fabrication opportunities across life sciences, federal, industrial, and commercial markets. Serve as a technical liaison between clients and Tri-M service and engineering teams, ensuring proposed solutions are accurate, profitable, and deliverable.

Responsibilities

• Comply with all Tri-M and customer safety policies and procedures.
• Comply with all Tri-M employment policies and procedures and meet company standards of conduct and appearance.
• Independently originate new service, upgrade, and integration business in markets that complement the BAS Service group's offerings, including life sciences and pharmaceutical, federal, industrial, and commercial facilities.
• Own an annual bookings goal established with the BAS Service Manager and be accountable for pipeline development, pursuit strategy, and results against that goal.
• Build pipeline through proactive prospecting, networking, and direct outreach rather than reliance on inbound requests or existing work orders.
• Work closely with the BAS Service Manager on developing a targeted list of key accounts and pursuit strategies.
• Perform proper pre-qualification of new business, pursuing "true" opportunities.
• Leverage hands-on technical expertise in building automation, controls, and instrumentation to establish credibility and trust with facility, engineering, and quality stakeholders.
• Locate key decision makers within targeted organizations and establish relationships through consultative, technically informed engagement.
• Grow recurring service revenue, including preventive maintenance agreements, service contracts, system upgrades, and environmental monitoring system opportunities.
• Develop opportunities for UL 508A control panel fabrication and controls integration work performed by the BAS Service group.
• Conduct site surveys and assessments of existing building automation and control systems, and assist in developing upgrade and migration paths.
• Prepare material and labor cost estimates for budgetary purposes and prepare formal, professionally written proposals.
• Maintain an up-to-date sales pipeline report and review with supervisor on a bi-weekly basis.
• Work closely with BAS Service supervisors and engineering staff to ensure a thorough, accurate scope and design is prepared for all proposed work.
• Conduct formal follow-ups on all completed work, ensuring customer satisfaction and capturing additional service opportunities.
• Maintain knowledge of the latest building automation, controls, and instrumentation technologies and market trends.
• Coordinate with other Tri-M account management and business development staff to ensure overall synergies and cross-selling opportunities are identified.

Requirements

• College degree in Engineering, Instrumentation, Business, or a related field a plus, or equivalent experience.
• Minimum of 8 years of combined technical and customer-facing experience in building automation, instrumentation, controls, or a related electrical specialties field.
• Demonstrated track record of independently originating and closing new business.
• Hands-on field background in instrumentation, calibration, environmental monitoring systems, or building automation systems strongly preferred.
• Working understanding of service labor pricing, margin structures, and the difference between recurring agreement revenue and one-time project revenue.
• Industry certifications such as ISA CCST, BICSI, or equivalent a plus.
• Established relationships within regional life sciences, industrial, or institutional facilities a plus.
• Strong written and verbal communications skills.
• Confidence and ability to build strong, long-term relationships.
• Excellent customer service and presentation skills.
• Intermediate to high level of computer literacy including MS Office, MS Outlook, and CRM/database management.
• Strong organizational and prioritizing skills.
• Reliable transportation to and from the assigned work location/office.
• Valid driver's license and good driving record.
• Proven ability to develop opportunities with new or existing customers and maximize revenue from a portfolio of key accounts.
• Ability to quickly develop a rapport based on trust.
• Ability to juggle multiple priorities and work under pressure.
• Professional demeanor.
• Able to handle difficult situations with diplomacy and tact.
• Manage time effectively and adapt quickly to changing priorities.
• Able to multi-task.
• Able to perform with limited supervision – be a self-starter.
• Team player who works productively with a wide range of people.

Physical Requirements

• Working a minimum of 40 hours/week.
• Sitting 6 to 8 hours/day.
• Lifting weights of 0 to 30 lbs. from floor to above shoulders.
• Repetitive use of hands for writing, typing, data entry, and filing.
• Vision adequate for computer use and reading.
• Hearing adequate for phone use.
• Standing, climbing, kneeling, reaching, bending, twisting, and walking as needed to perform site surveys to collect data for project design.
• Balance adequate for climbing ladders, scaffolds, and lifts.
• Environmental factors include working in temperature extremes of 0°F to 100°F up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, odors; and poor ventilation in confined spaces.
• Special hazards include exposure to mechanical, electrical, chemical, and explosive hazards.
• Personal protective equipment includes use of hard hat, safety glasses, steel-toed shoes, gloves, and hearing protection.

Benefits

• Fair and competitive pay.
• Comprehensive Medical, Prescription, Vision, and Dental Insurance.
• HRA Spending Account.
• Employer-paid Life and AD&D Insurance.
• Seven Paid Holidays.
• Vacation/Sick Leave.
• 401k Retirement Program with Company Match.
• Employee Assistance Program.

Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.