TECHNICAL BACKOFFICE SPECIALIST

TBO Specialist Responsibilities

• Preparation and debrief of technicians’ business trips (installation, PM, and technical assistance visits).
• Technician report processing.
• Part number verification when requested by technicians for remote support and aftersales.
• Special customer projects.
• Part quotes and processing.
• Customer meetings for technical questions.
• Open to the possibility of limited travel for training purposes.
• Other duties as assigned.

Requirements

• Mechanical and electrical knowledge.
• Familiarity with Windows-based computers.
• Communication and interpersonal skills.
• High school diploma or equivalent.
• Experience with Dynamics or a similar CRM is a plus.

Benefits

• Schedule: Monday – Friday, 8:30am – 5pm.
• Starting pay between $30.55 - $45.82/hr.
• Competitive base pay, overtime, and a discretionary bonus.
• Generous paid time off.
• 401(k) with company match up to 4% after 1 year of employment.
• Health, dental and vision insurance.
• Life Insurance, short-term disability, and long-term disability (100% paid by Company).
• Paid holidays.