Jobs · Information Technology · New York

Technical BA

Mondo · New York, NY · 1 wk ago
On-siteInformation TechnologyContract

Job Description

Seeking a Technical Business Analyst to support enterprise-wide digital transformation initiatives by partnering with business stakeholders and technical teams to gather requirements, improve business processes, and deliver scalable technology solutions. This individual will play a key role in documenting workflows, driving process improvements, and supporting large enterprise initiatives across Oracle, Salesforce, web platforms, and AI-enabled projects.

Day-to-Day Responsibilities

  • Partner with business stakeholders across Finance, HR, Procurement, Payroll, Digital, Operations, and other departments to gather business requirements.
  • Analyze and document current-state and future-state business processes using workflow diagrams and written documentation.
  • Translate business needs into detailed functional requirements for development teams.
  • Work closely with Project Managers and developers throughout the Software Development Lifecycle (SDLC).
  • Manage multiple concurrent enterprise technology projects simultaneously.
  • Lead requirements gathering sessions and ask thoughtful questions to uncover business needs, even when requirements are initially unclear.
  • Support Oracle, Salesforce, website, procurement, HRIS, and enterprise technology initiatives.
  • Create user stories, acceptance criteria, process documentation, and workflow diagrams.
  • Auxiliary in testing, implementation, and process improvement efforts.
  • Support enterprise modernization initiatives, governance improvements, automation, and AI-driven projects.

Minimum Requirements

  • 4–6 years of experience as a Technical Business Analyst, Business Systems Analyst, or Product Analyst.
  • Experience supporting enterprise-level technology initiatives within large organizations.
  • Strong business requirements gathering and process documentation experience.
  • Experience documenting current-state and future-state workflows using Lucidchart, Visio, or similar tools.
  • Experience managing multiple projects simultaneously (8–10 concurrent projects preferred).
  • Strong understanding of Agile methodologies and the Software Development Lifecycle (SDLC).
  • Experience partnering directly with software developers and technical teams.
  • Familiarity with APIs, integrations, and enterprise applications.
  • Experience with Azure DevOps, Wrike, Jira, or similar project management tools.
  • Excellent communication skills with the ability to interact confidently with executive stakeholders.
  • Strong analytical, organizational, and problem-solving skills.
  • Comfortable working independently and navigating ambiguous business problems.

Preferred Qualifications

  • Oracle Finance or Oracle HCM project experience.
  • Experience with Salesforce implementation or enhancement.
  • Procurement, HRIS, or enterprise systems experience.
  • Website or digital platform project experience.
  • Experience with Power Automate, UiPath, or other automation tools.
  • Experience collaborating with UX/UI teams using Figma.
  • Consulting background or experience supporting multiple business functions.
  • Experience within large enterprise organizations undergoing digital transformation.
  • Exposure to AI initiatives, process optimization, or enterprise governance programs.

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