Technical BA

This role is a hybrid Business Analyst / Data Analyst position supporting data feeds, customer requirements, and SQL-driven development. You'll partner closely with business stakeholders to understand needs, translate them into technical requirements, and develop high-quality SQL-based data solutions prior to handoff to engineering. The ideal candidate will possess strong SQL and data analysis capabilities, experience working directly with business customers, and familiarity with insurance platforms, including Guidewire BillingCenter, to support policy, billing, and customer data integrations.

Responsibilities

• Engage with business stakeholders to understand problems, gather requirements, and translate them into technical specifications.
• Design data feeds and produce clear, actionable data requirements and documentation.
• Develop SQL queries, logic, and transformations to support data pipelines, reporting, and downstream system integrations.
• Analyze and support data integrations involving Guidewire BillingCenter, customer billing data, policy information, and related insurance business processes.
• Partner with business and technical teams to define and validate data requirements for Guidewire-related enhancements, reporting, and data migration initiatives.
• Test and validate data feeds prior to engineering deployment.
• Collaborate cross-functionally with technical teams, engineering, and deployment teams to ensure smooth handoff and execution.
• Build strong, productive relationships with a diverse set of internal customers; adapt communication style based on audience.
• Act as a problem-solver and innovator, proactively identifying gaps and proposing solutions.
• Participate in PI Planning and other Agile/iterative planning sessions.

Requirements

• 5+ years of experience as a Business Analyst, Data Analyst, or hybrid role.
• Highly proficient in SQL with the ability to independently develop, troubleshoot, and validate complex SQL queries and data transformations.
• Strong experience translating business needs into technical requirements.
• Demonstrated success working directly with customers and managing differing stakeholder personalities.
• Ability to communicate clearly, build trust, and effectively partner with both business and technical teams.
• Experience with data feed design, testing, validation, and documentation.
• Experience working with enterprise data integration and reporting solutions.

Preferred Skills

• Experience with Guidewire BillingCenter, including billing data structures, integrations, reporting, or downstream data consumption.
• Familiarity with Guidewire InsuranceSuite platforms and insurance business processes.
• Databricks experience (strongly preferred and increasingly important to the team).
• Power BI experience (recent experience preferred).
• Experience supporting billing, customer account, policy administration, or financial data environments.
• Experience working in Agile/Scrum environments.

Desired Traits

• Strong analytical and problem-solving mindset.
• Customer-focused with excellent relationship-building skills.
• Self-starter who can work independently while collaborating across teams.
• Comfortable balancing business conversations with hands-on technical analysis.
• Curious, adaptable, and able to navigate ambiguity in evolving business environments.

Benefits

• Supplemental medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team and certified Career Coach for consultants.

This is a 100% remote, 6 month+ contract position.