Technical Architect - ServiceNow
or drop it. Probably drop it. Also remove "View our Purpose, Inclusion and Citizenship Report." maybe keep as part of About? It's not essential but could be considered part of company description. Might keep as part of About the role? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep substantive info: company description, purpose, etc. The "View our Purpose..." is a link; maybe we keep as part of description. We must not create sections with filler like "commensurate with experience". Not present. We need to use
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to decide sections: About the role (maybe includes company overview and team overview). Responsibilities (What You'll Do). Requirements (What You'll Need). Qualifications? Could combine with Requirements. Benefits (Edward Jones' compensation and benefits package...). Schedule (office days). Possibly Skills? Not needed.
We must not repeat job title as heading. So no heading for ServiceNow Solution Architect.
We need to output only HTML fragment.
Let's extract content:
Company description paragraph: "Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating."
We can keep that as prose under About the role.
Team Overview: "Edward Jones is seeking a ServiceNow Solution Architect to perform a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm. In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm. This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities."
That could be part of About the role or separate? Could be under About the role as well.
Responsibilities: list of bullet points under "What You'll Do". Let's extract each bullet:
- Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure.
- Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform.
- Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability.
- Provide oversight with vendor and third-party partners supporting the ServiceNow platform.
- Lead architecture reviews and enforce best practices.
- Evaluate health scan findings and provide remediation recommendations.
- Oversee the evaluation, selection, and implementation of appropriate ServiceNow products.
- Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes.
- Define data archiving strategies to meet business needs and performance requirements.
- Provide technical guidance and mentorship to other team members.
- Stay abreast of ServiceNow best practices, emerging technologies, and industry trends.
- Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements.
- Ensure compliance with security standards and best practices in all aspects of system design and implementation.
We'll put these in
- .
Requirements: "What You'll Need":
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
- 7+ years of working in a design and architecture capacity within ServiceNow and/or other large scale enterprise platforms.
- Proficiency in JavaScript, HTML, CSS, and other web technologies.
- Deep understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub)
- Experience with low/code and no-code aspects of ServiceNow.
- Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
We'll put these in
- .
What Could Set You Apart: list of desirable qualifications:
- ServiceNow Certified Technical Architect (CTA) desired.
- Additional ServiceNow certifications (i.e., ITSM Professional Suite certification, HR Professional Suite certification, Certified Implementation Specialist, Certified Application Developer).
- Experience working with multiple ServiceNow products.
- Experience working in the financial services industry.
- Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week, with preference for Tuesday through Thursday.
The last bullet is schedule info; we could move to Schedule section.
Benefits: paragraph about Edward Jones' compensation and benefits package includes medical..., short- and long-term disability..., 401k..., health savings account..., flexible spending account..., ten paid holidays, 15 days vacation..., sick time, personal days, paid day for volunteerism, bonuses/profit sharing, Employee Assistance Program. Also mention "For more information on the Benefits available to Edward Jones associates, please visit our benefits page." We'll keep as prose.
Also there is some legal boilerplate about Fair Chance Ordinance etc. That's EEO/legal boilerplate; we should remove.
Also there is "Qualified applicants with arrest or conviction records will be considered..." that's also legal; remove.
Also "Edward Jones is prohibited from hiring individuals with certain specified criminal history..." remove.
Also "A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at:" remove.
Also "Edward Jones does not discriminate on the basis of..." remove.
Also "Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones" etc. That's maybe not essential but could be considered part of company description? It's promotional; maybe we can keep as part of About? But it's not substantive for the role. Might be considered boilerplate; but it's not EEO. It's about awards. Could keep but it's not essential. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Awards might be considered substantive? Probably not necessary. Safer to drop promotional blog postings.
Also "View our Purpose, Inclusion and Citizenship Report." we can keep as part of About.
Now schedule: we have bullet about office four days per week. We'll create Schedule section with that sentence.
Pay: not present, so omit.
Now structure:
About the role
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones is seeking a ServiceNow Solution Architect to perform a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm. In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm. This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities.
Responsibilities
- Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure.
- Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform.
- Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability.
- Provide oversight with vendor and third-party partners supporting the ServiceNow platform.
- Lead architecture reviews and enforce best practices.
- Evaluate health scan findings and provide remediation recommendations.
- Oversee the evaluation, selection, and implementation of appropriate ServiceNow products.
- Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes.
- Define data archiving strategies to meet business needs and performance requirements.
- Provide technical guidance and mentorship to other team members.
- Stay abreast of ServiceNow best practices, emerging technologies, and industry trends.
- Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements.
- Ensure compliance with security standards and best practices in all aspects of system design and implementation.
Requirements
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
- 7+ years of working in a design and architecture capacity within ServiceNow and/or other large scale enterprise platforms.
- Proficiency in JavaScript, HTML, CSS, and other web technologies.
- Deep understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub)
- Experience with low/code and no-code aspects of ServiceNow.
- Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
for prose. We need to decide sections: About the role (maybe includes company overview and team overview). Responsibilities (What You'll Do). Requirements (What You'll Need). Qualifications? Could combine with Requirements. Benefits (Edward Jones' compensation and benefits package...). Schedule (office days). Possibly Skills? Not needed. We must not repeat job title as heading. So no heading for ServiceNow Solution Architect. We need to output only HTML fragment. Let's extract content: Company description paragraph: "Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating." We can keep that as prose under About the role. Team Overview: "Edward Jones is seeking a ServiceNow Solution Architect to perform a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm. In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm. This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities." That could be part of About the role or separate? Could be under About the role as well. Responsibilities: list of bullet points under "What You'll Do". Let's extract each bullet: - Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure. - Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform. - Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability. - Provide oversight with vendor and third-party partners supporting the ServiceNow platform. - Lead architecture reviews and enforce best practices. - Evaluate health scan findings and provide remediation recommendations. - Oversee the evaluation, selection, and implementation of appropriate ServiceNow products. - Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes. - Define data archiving strategies to meet business needs and performance requirements. - Provide technical guidance and mentorship to other team members. - Stay abreast of ServiceNow best practices, emerging technologies, and industry trends. - Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements. - Ensure compliance with security standards and best practices in all aspects of system design and implementation. We'll put these in
- .
Requirements: "What You'll Need":
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
- 7+ years of working in a design and architecture capacity within ServiceNow and/or other large scale enterprise platforms.
- Proficiency in JavaScript, HTML, CSS, and other web technologies.
- Deep understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub)
- Experience with low/code and no-code aspects of ServiceNow.
- Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
We'll put these in
- .
What Could Set You Apart: list of desirable qualifications:
- ServiceNow Certified Technical Architect (CTA) desired.
- Additional ServiceNow certifications (i.e., ITSM Professional Suite certification, HR Professional Suite certification, Certified Implementation Specialist, Certified Application Developer).
- Experience working with multiple ServiceNow products.
- Experience working in the financial services industry.
- Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week, with preference for Tuesday through Thursday.
The last bullet is schedule info; we could move to Schedule section.
Benefits: paragraph about Edward Jones' compensation and benefits package includes medical..., short- and long-term disability..., 401k..., health savings account..., flexible spending account..., ten paid holidays, 15 days vacation..., sick time, personal days, paid day for volunteerism, bonuses/profit sharing, Employee Assistance Program. Also mention "For more information on the Benefits available to Edward Jones associates, please visit our benefits page." We'll keep as prose.
Also there is some legal boilerplate about Fair Chance Ordinance etc. That's EEO/legal boilerplate; we should remove.
Also there is "Qualified applicants with arrest or conviction records will be considered..." that's also legal; remove.
Also "Edward Jones is prohibited from hiring individuals with certain specified criminal history..." remove.
Also "A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at:" remove.
Also "Edward Jones does not discriminate on the basis of..." remove.
Also "Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones" etc. That's maybe not essential but could be considered part of company description? It's promotional; maybe we can keep as part of About? But it's not substantive for the role. Might be considered boilerplate; but it's not EEO. It's about awards. Could keep but it's not essential. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Awards might be considered substantive? Probably not necessary. Safer to drop promotional blog postings.
Also "View our Purpose, Inclusion and Citizenship Report." we can keep as part of About.
Now schedule: we have bullet about office four days per week. We'll create Schedule section with that sentence.
Pay: not present, so omit.
Now structure:
About the role
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones is seeking a ServiceNow Solution Architect to perform a crucial role in designing, developing, and implementing ServiceNow solutions that align with our business objectives. You will work closely with stakeholders to understand their requirements and translate them into efficient and scalable configurations. Your expertise will be instrumental in optimizing workflows, improving service delivery, and driving innovation within our firm. In addition to helping guide the implementation of ServiceNow modules, this role will help address the existing ServiceNow platform and architecture needs within the firm. This will include integrations with other on-premises and SaaS applications, defining archiving strategies, ensuring the health and efficiency of the platform, and evaluating future opportunities.
Responsibilities
- Provide architecture leadership of the ServiceNow platform, including partnering with other technology teams such as Enterprise Architecture, Security, and Infrastructure.
- Collaborate with cross-functional teams to understand business requirements, assess business processes, and design comprehensive technical solutions on the ServiceNow platform.
- Architect, configure, and provide solution guidance on ServiceNow applications to meet business needs while maintaining overall platform health and stability.
- Provide oversight with vendor and third-party partners supporting the ServiceNow platform.
- Lead architecture reviews and enforce best practices.
- Evaluate health scan findings and provide remediation recommendations.
- Oversee the evaluation, selection, and implementation of appropriate ServiceNow products.
- Develop integration strategies with third-party systems and tools to enhance functionality and streamline processes.
- Define data archiving strategies to meet business needs and performance requirements.
- Provide technical guidance and mentorship to other team members.
- Stay abreast of ServiceNow best practices, emerging technologies, and industry trends.
- Conduct regular reviews and assessments to ensure the solution meets quality standards and regulatory requirements.
- Ensure compliance with security standards and best practices in all aspects of system design and implementation.
Requirements
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
- 7+ years of working in a design and architecture capacity within ServiceNow and/or other large scale enterprise platforms.
- Proficiency in JavaScript, HTML, CSS, and other web technologies.
- Deep understanding of ServiceNow platform automation (Flows, Playbooks, Integration Hub)
- Experience with low/code and no-code aspects of ServiceNow.
- Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
- .
What Could Set You Apart: list of desirable qualifications:
- ServiceNow Certified Technical Architect (CTA) desired.
- Additional ServiceNow certifications (i.e., ITSM Professional Suite certification, HR Professional Suite certification, Certified Implementation Specialist, Certified Application Developer).
- Experience working with multiple ServiceNow products.
- Experience working in the financial services industry.
- Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week, with preference for Tuesday through Thursday.
The last bullet is schedule info; we could move to Schedule section.
Benefits: paragraph about Edward Jones' compensation and benefits package includes medical..., short- and long-term disability..., 401k..., health savings account..., flexible spending account..., ten paid holidays, 15 days vacation..., sick time, personal days, paid day for volunteerism, bonuses/profit sharing, Employee Assistance Program. Also mention "For more information on the Benefits available to Edward Jones associates, please visit our benefits page." We'll keep as prose.
Also there is some legal boilerplate about Fair Chance Ordinance etc. That's EEO/legal boilerplate; we should remove.
Also there is "Qualified applicants with arrest or conviction records will be considered..." that's also legal; remove.
Also "Edward Jones is prohibited from hiring individuals with certain specified criminal history..." remove.
Also "A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at:" remove.
Also "Edward Jones does not discriminate on the basis of..." remove.
Also "Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones" etc. That's maybe not essential but could be considered part of company description? It's promotional; maybe we can keep as part of About? But it's not substantive for the role. Might be considered boilerplate; but it's not EEO. It's about awards. Could keep but it's not essential. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Awards might be considered substantive? Probably not necessary. Safer to drop promotional blog postings.
Also "View our Purpose, Inclusion and Citizenship Report." we can keep as part of About.
Now schedule: we have bullet about office four days per week. We'll create Schedule section with that sentence.
Pay: not present, so omit.
Now structure: