Technical Architect NFCU (35825)

About the role

We are seeking an experienced Technical Architect – Salesforce Loyalty Management to lead the architecture and technical delivery of a Referral Marketing MVP. The ideal candidate will have deep, hands-on expertise with Salesforce Loyalty Management, Salesforce Data Cloud, Apex, MuleSoft, Platform Events, and enterprise event-driven architecture. This role will be responsible for designing scalable solutions, leading technical implementation, establishing integration and data standards, and ensuring secure, high-quality delivery of the MVP.

Responsibilities

• Technical Architecture & Data Modeling: Architect scalable technical solutions using Salesforce Loyalty Management; define and implement custom reward ledgers, transaction journals, point accrual and redemption logic, and referral event triggers; develop scalable data models that support high-volume member transactions and future program expansion; establish technical design patterns and standards across the Salesforce platform.
• Integrations & Data Flows: Design secure, real-time REST API and MuleSoft integration flows connecting core banking systems, Salesforce Data Cloud, and member portal channels; define enterprise integration patterns for reliable, event-driven data exchange; ensure data synchronization, error handling, monitoring, and transaction integrity across integrated systems.
• Apex & Automation Engineering: Lead hands-on technical development using Apex, Flow Orchestrator, Platform Events, SOQL, and Lightning Web Components (LWC); implement referral validation rules, transaction processing, reward calculations, and point-balance management; design secure and efficient automation supporting real-time loyalty and referral transactions.
• Performance & Scalability: Establish transaction-processing standards capable of supporting high-volume member activity; optimize Salesforce implementations to minimize platform throttling, processing bottlenecks, and latency; apply best practices for governor limits, asynchronous processing, event-driven architecture, and scalable Apex development.
• Security & Compliance: Ensure custom data flows, member reward records, and transactional schemas meet financial-services security requirements; apply Salesforce security best practices across data access, integrations, APIs, and application architecture; ensure solutions align with applicable credit union governance and enterprise security standards.
• Code Reviews & Technical Delivery: Conduct detailed technical architecture and design reviews; perform rigorous code reviews and provide technical guidance to Salesforce developers; oversee development-team deliverables and ensure adherence to architectural standards; drive high-quality, zero-defect deployments for the MVP rollout; collaborate with business, product, integration, security, and engineering stakeholders throughout delivery.

Requirements

• Deep, hands-on experience architecting Salesforce Loyalty Management solutions.
• Strong expertise with the Salesforce Marketing Cloud and Salesforce Data Cloud ecosystems.
• Advanced proficiency in: Apex, SOQL, Lightning Web Components (LWC), Platform Events, Flow Orchestrator, MuleSoft, REST APIs, Enterprise event-driven architecture.
• Proven experience designing scalable Salesforce solutions for high-volume transactional environments.
• Strong understanding of Salesforce security, integration patterns, data modeling, and platform performance.
• Demonstrated ability to lead technical architecture, development, code reviews, and enterprise Salesforce delivery.
• Experience working in financial services, banking, or credit union environments is highly desirable.

Pay

• Rate: $80‑90 per hour

Schedule

• Full‑time contract
• Start: ASAP
• End Date: November 16, 2026
• Total Hours: 480 hours