Technical and Quality Analyst.

Responsibilities

• Gathers, analyzes, and summarizes complex Technical and Quality data regarding past, present, and projected process activity.
• Builds Access Queries/Tables, combining data from sources such as Enterprise Business Systems (EBS) and Business Intelligence.
• Monitors, analyzes, and evaluates KPIs, metrics, and other process performance critical data to ensure the process area is meeting its performance targets.
• Ensures enterprise-wide Technical and Quality processes and procedures, as well as documented DLMS business rules are adhered to.
• Conducts or participates as a senior analyst in detailed program reviews that involve evaluating, advising on, and improving the effectiveness of a broad range of supply chain programs.
• Identifies EBS processes that could benefit from automation and determines the need for an RFC or service ticket.
• Prepares detailed written reports containing concise findings and innovative recommendations for improving process and policy effectiveness, enhancing end-user training, or improving system performance.
• Conducts Internal Control Reviews (ICRs) in accordance with ODS requirements, to include in-depth analysis and documentation of the review.

Requirements

• Must be a U.S. citizen.
• Tour of Duty: Full Time, Flexible.
• Security Requirements: Tier 3/Non Critical Sensitive.
• Appointment is subject to the completion of a favorable suitability or fitness determination; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt.
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Bargaining Unit Status: Yes.
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements.

Qualifications

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector.

Creditable specialized experience includes:

• Utilizing knowledge of technical and quality assurance principles, concepts, and methodologies, complex products, pertinent technical characteristics, manufacturing methods and techniques, special processes, and measurement/test techniques to accomplish tasks.
• Implementing practical knowledge of characteristics, properties, uses, interrelationships of components within assigned commodity groupings, and preservation/packaging technology and processes into solutions.
• Communicating with large or small teams to identify and resolve technical and quality process issues.
• Delivering training to employees/individuals and defining training needs for a Technical Quality Assurance program.
• Analyzing techniques and evaluating methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality Solutions.

Education substitution may not be used in lieu of specialized experience for this grade level.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent.

Additional Information

• As required by 5 C.F.R. 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities.
• This position does not meet criteria for appointment of Reemployed Annuitants.
• Position requires DoD Acquisition Engineering & Tech Management (N/ETM), Foundational level acquisition certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2 years.
• The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability to successfully pass or refusal to conduct the test may result in withdrawal of the tentative or final job offer or removal from Federal service for failure to meet a condition of employment.
• The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
• Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law, and under Federal law, Marijuana is illegal.