Technical and Quality Analyst

About the role

This position involves helping Gathers, analyzes, and summarizes complex Technical and Quality data regarding past, present, and projected process activity. It also includes building Access Queries/Tables, monitoring, analyzing, and evaluating KPIs, metrics, and other process performance critical data.

Responsibilities

• Helps implement practical knowledge of characteristics, properties, uses, interrelationships of components within assigned commodity groupings, and preservation/packaging technology and processes into solutions.
• Communicates with large or small teams to identify and resolve technical and quality process issues.
• Delivers training to employees/individuals and defines training needs for a Technical Quality Assurance program.
• Analyzes techniques and evaluates methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality Solutions.
• Identifies EBS processes that could benefit from automation and determines the need for an RFC or service ticket.
• Prepares detailed written reports containing concise findings and innovative recommendations for improving process and policy effectiveness, enhancing end-user training, or improving system performance.
• Conducts Internal Control Reviews (ICRs) in accordance with ODS requirements, to include in-depth analysis and documentation of the review.

Requirements

Must be a U.S. citizen. Must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Utilizing knowledge of technical and quality assurance principles, concepts, and methodologies, complex products, pertinent technical characteristics, manufacturing methods and techniques, special processes, and measurement/test techniques to accomplish tasks. Implementing practical knowledge of characteristics, properties, uses, interrelationships of components within assigned commodity groupings, and preservation/packaging technology and processes into solutions. Communicating with large or small teams to identify and resolve technical and quality process issues. Delivering training to employees/individuals and defining training needs for a Technical Quality Assurance program. Analyzing techniques and evaluating methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality Solutions.

Qualifications

To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Utilizing knowledge of technical and quality assurance principles, concepts, and methodologies, complex products, pertinent technical characteristics, manufacturing methods and techniques, special processes, and measurement/test techniques to accomplish tasks. Implementing practical knowledge of characteristics, properties, uses, interrelationships of components within assigned commodity groupings, and preservation/packaging technology and processes into solutions. Communicating with large or small teams to identify and resolve technical and quality process issues. Delivering training to employees/individuals and defining training needs for a Technical Quality Assurance program. Analyzing techniques and evaluating methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality Solutions.

Specialized Experience

One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Utilizing knowledge of technical and quality assurance principles, concepts, and methodologies, complex products, pertinent technical characteristics, manufacturing methods and techniques, special processes, and measurement/test techniques to accomplish tasks. Implementing practical knowledge of characteristics, properties, uses, interrelationships of components within assigned commodity groupings, and preservation/packaging technology and processes into solutions. Communicating with large or small teams to identify and resolve technical and quality process issues. Delivering training to employees/individuals and defining training needs for a Technical Quality Assurance program. Analyzing techniques and evaluating methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality Solutions.