Jobs · Customer Service · Georgia

Technical Advisor - Pro Pest

Rentokil Pest Control North America · Georgia, United States · 2 mo ago
Customer ServiceFull-time

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

Responsibilities

  • Maintain good customer relations both on the phone and in person
  • Gather information from customers to help identify and solve problems
  • Confirm, schedule, and reschedule services for the customer
  • Schedule sales appointments for new customers
  • Answer billing questions
  • Complete general clerical duties as assigned
  • Work as a team with Service and Sales
  • Sell the value of our services and suggest upgrades to service
  • Smile while talking on the phone

Requirements

  • A high school diploma or GED
  • Excellent listening and communication skills
  • A pleasant phone voice and ability to clearly speak and be understood on the phone
  • Demonstrate multitasking skills to enter accurate data and type while speaking with customers
  • Remain calm and able to work under pressure when busy and help other team members
  • Strong attention to detail and willingness to learn
  • Excellent organization and time management skills
  • Available to work Monday-Friday and Saturdays as needed

Why Choose Us?

  • A career with the Rentokil family of companies can be a professional trajectory filled with opportunity.
  • We offer competitive pay and many of our roles offer performance incentives.
  • We offer a variety of benefits including:
    • Professional and personal growth opportunities
    • Training and development programs
    • Tuition reimbursement benefits (for Full-Time Colleagues)
    • Health and wellness benefits including medical, dental, vision, disability, and life insurance
    • Savings and retirement plans such as a 401(k) retirement plan with company-matching contributions
    • Work-life balance with vacation days, sick days, company-paid holidays, and floating holidays

Total Rewards Program

Click here to read more about our Total Rewards Program which includes:

  • Professional and personal growth opportunities
  • Training and development programs available
  • Tuition reimbursement benefits (for Full-Time Colleagues)
  • Health and wellness benefits including medical, dental, vision, disability, and life insurance
  • Savings and retirement plans such as a 401(k) retirement plan with company-matching contributions
  • Work-life balance with vacation days, sick days, company-paid holidays, and floating holidays

Qualifications

  • High school diploma or GED
  • Excellent listening and communication skills
  • A pleasant phone voice and ability to clearly speak and be understood on the phone
  • Demonstrate multitasking skills to enter accurate data and type while speaking with customers
  • Remain calm and able to work under pressure when busy and help other team members
  • Strong attention to detail and willingness to learn
  • Excellent organization and time management skills

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