Technical Advisor

Responsibilities

• Collaborate with service providers to ensure technical solutions are aligned with business strategy and architecture.
• Work closely with performance managers and quality assurance staff to review and analyze service provider problems.
• Troubleshoot performance issues and resolve problems with service providers.
• Track industry trends and maintain knowledge of new technologies to evaluate service requests and provider proposals.
• Advise on leveraging solutions across the enterprise and identify opportunities for innovation and cost reduction.
• Provide input into the technical architecture for outsourcing projects.
• Coach and mentor junior technical staff.
• Act as a subject matter expert or technical leader/consultant on projects.

Requirements

• Bachelor’s or Master’s Degree in Business Administration or related field, or equivalent work experience.
• A minimum of 7 years of IT experience within one or more specialty areas.
• Deep understanding of information systems, networking theory, and architecture standards.
• Expert/lead technical role proficiency, working on complex tasks and projects with high degrees of risk and impact.
• Ability to work in a consultative manner without providing administrative or management support.

Qualifications

At Cook Systems, we believe in opportunity backed by trust—and in building careers that last. We are committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

Skills

Our team members bring a diverse set of skills and experiences to the table, but all share a passion for innovation, integrity, and investment in people.

Benefits

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.

Pay

The salary range for this position is $80,000 - $120,000 annually, depending on experience and qualifications.

Schedule

This role is based in an onsite environment.