Technical Advisor

About the Role

The Technical Advisor is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs. Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff.

Your Impact

• Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives.
• Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets.
• As a technical advisor should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes.
• Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined.
• When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval.
• Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables.

About You

Skills & Expertise

• Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required.
• Direct Sales experience is a plus.
• Thorough understanding of Information Technology systems and terminology.
• Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+.
• Excellent verbal and written communications, with the ability to adapt one’s communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps).
• Demonstrable personal organizational skills and attention to detail.
• Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW)

Strong Working Knowledge Of

• Consultative Sales
• Document Management / scanning applications and workflows
• Output Management Solutions
• Security Services

Pay

$76,150 – $114,040 annually