Technical Advisor
About the role
Körber Technologies, Inc., a Sales and Service Company serving the North American Tobacco Industry, is seeking a Technical Advisor to join their team.
Responsibilities
- Technical clarification of individual quotes and orders for machinery upgrades, conversions, machines, spare parts, and subunits
- Inspection of kits and conversions, and conducting quality audits of machines
- Support Account Administrators in Order Processing, Purchasing, Sales and Assembly as well as Körber Technologies concerning customer inquiries/orders requiring technical clarification to minimize the time in which customers receive a response and/or to ensure that orders are executed in a technically correct manner
- Maintain and update history files for equipment installed at customer site
- Perform all other duties as assigned
Requirements
- Bachelor’s degree in mechanical engineering or a related technical field
- Minimum of three (3) years of experience in a technical support, design, engineering role or prior experience with Körber Technologies products or similar machinery
- Proficient in English (oral and written)
- Proficiency in German is preferred due to the nature of technical documentation and communication with global teams
- Proficient in Microsoft Office Suite (Word, Excel)
- Experienced with SAP or similar ERP systems
- Strong analytical and problem-solving skills
- Able to interpret technical drawings, specifications and customer documentation in 2D and 3D
Qualifications
- Occasional overtime to meet project deadlines may be required
Skills
- Technical support, design, engineering role
- Experience with Körber Technologies products or similar machinery
- Microsoft Office Suite proficiency
- SAP or similar ERP systems experience
- Interpretation of technical drawings, specifications and customer documentation
Benefits
- Competitive salary
- Flexible working hours
- Paid vacation
- Vacation purchase program
- Sick days
- Paid holidays
- 401k Plan with a $1 for $1 match up to 6% of your base income
- Medical, dental, vision insurance plans
- Basic life and disability insurances, both short and long term, paid by employer
- Voluntary life insurance purchase program
- Training and Development Program
Pay
Individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations.
Schedule
Individual schedules will be determined by the needs of the department and the individual’s performance.
Benefits
- Medical, dental, vision insurance plans
- Basic life and disability insurances, both short and long term, paid by employer
- Voluntary life insurance purchase program
- Training and Development Program
Company Culture
Körber Technologies, Inc. is an Equal Opportunity Employer and is committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs.
Contact Information
If you have any questions or technical problems, please send us an e-mail to jobs@koerber.com.
Equal Opportunity Employer
We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs.