Technical Account Manager - Defense

Responsibilities

• Engage with prospective customers (from engineers to executives) to understand their technical projects and workflows.
• Build and maintain long term relationships with customer decision makers and end users (engineers, managers).
• Serve as the initial point of contact for all technical customer projects.
• Prepare and deliver presentations and product demonstrations that highlight how MathWorks tools address customer needs.
• Advocate internally on behalf of the customer to ensure their needs are understood.
• Collaborate with sales account managers, other technical specialists, and marketing partners at MathWorks in crafting and executing an overall account development plan.
• Scope technical projects and coordinate with other subject matter experts to resolve customer issues in specialized application areas.
• Identify new application areas and work with development and marketing to build compelling messaging and demonstrations for future product direction.

Requirements

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
• Programming experience with MATLAB.

Qualifications

• Outstanding verbal and written communication skills.
• Experience with signal processing and/or communications systems using MATLAB.
• Experience collaborating with customers or counterparts outside your organization.
• Strong desire to work directly with customers and have affinity for business development.
• Willingness to spend 20-35% of time on overnight domestic travel with trips generally no longer than four days.
• Experience in any of the following is a plus: Experience developing and delivering technical presentations, Experience developing models and simulation, Technical sales experience.