Technical Account Manager - Aerospace & Defense
Synopsys Inc · Exton, PA · 2 wk ago
ConsultingFull-time
About the role
We Are Synopsys, the leader in engineering solutions from silicon to systems. We enable customers to rapidly innovate AI-powered products through industry-leading silicon design, IP, simulation and analysis solutions, and design services. Partnering closely with our customers across various industries, we aim to enhance their R&D capability and productivity.
What You’ll Be Doing
- Building and maintaining long-term relationships with major defense accounts, including primes, sub-primes, and relevant government stakeholders, by aligning Synopsys' solutions with the client's key business initiatives.
- Collaborating with Enterprise Account Managers (EAM) to identify necessary strategic long and short-term technical activities regionally to achieve the overall sales goals with the agreement of the customer; procure the required resources from the Regional Technical, Training and Consulting teams to execute the activity.
- Developing ecosystem-level understanding of USG defense priorities, procurement processes, and program lifecycles (program budgets, acquisition phases, and funding cycles).
- Building account-specific and ecosystem-wide technical strategies rooted in defense program requirements and customer missions.
- Working with the EAM to leverage proper technical resources to assist in the effort to expand the Synopsys footprint; identify areas of opportunity at the account to displace competition, add products/solutions, add users and expand.
- Reviewing all technical support activities and working with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met.
- Ensuring a close connection between the team and Synopsys Development for effective response to all defects and enhancement requests.
- Participating and contributing to field-factory interlock on Synopsys product enhancement and competitive solution positioning.
- Leading opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives.
- Leading and supporting account-based marketing strategy, drive technology deployment & adoption including partner solutions.
The Impact You Will Have
- Accelerating Synopsys’ presence and influence within the United States aerospace and defense industries.
- Strengthening customer loyalty through exceptional service and technical expertise.
- Driving revenue growth by expanding existing accounts and securing new business opportunities.
- Facilitating the adoption of cutting-edge technologies that advance critical defense projects.
- Building long-term strategic partnerships that position Synopsys as a trusted advisor and industry leader.
- Contributing to the innovation and modernization of defense systems through collaborative problem-solving.
- Enabling customers to achieve mission-critical objectives with world-class engineering solutions.
What You’ll Need
- Bachelor’s, Master’s, or PhD In Mechanical, Aerospace, Electrical Engineering or related field (BS+8, MS+7, or PhD+4 required) (BS+12, MS+10, or PhD+7 preferred)
- Demonstrated use of relevant engineering solutions or knowledge of other commercial MBSE, CAE, EDA, PLM software packages (Synopsys products preferred)
- Demonstrated understanding of Model Based System Engineering and/or Digital Engineering.
- Demonstrated familiarity of Aerospace and Defense ecosystem (previous experience working with US Navy preferred)
- Demonstrated understanding of engineering software solutions and technology and how these tools are used in aerospace and defense; ability to understand, represent and effectively communicate all technical activities associated with the account across all physics and product lines.
- Project a professional image and demonstrates business acumen, driven to succeed
- Ability to travel domestically up to 25% of time (50% preferred)
- Demonstrated ability to foster collaboration and coordination with personnel distributed across multiple regional sites
- 4 years of experience in project/system/application engineering or consulting services type is preferred
- Ability to interact effectively with senior business managers and C-level executives is preferred.
Who You Are
- A strategic thinker with a proactive, solutions-oriented mindset.
- Logical problem-solving, strong interpersonal and communication skills
- Strong organizational and time management skills, possesses a sense of urgency.
- An effective communicator, able to build rapport with diverse stakeholders.
- An adaptable leader who thrives in fast-paced, evolving environments.
- A collaborative team player, committed to shared success.
- Detail-oriented, organized, and capable of managing multiple priorities.
- Resilient, resourceful, and passionate about exceeding expectations.