Security Technical Account Manager

Remote – US-based candidates only; no visa sponsorship available.

About the role

This role will lead technical work focused on secure, reliable systems and risk-aware execution. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.

Responsibilities

• Liaise with the company Product Security and partners for customer support
• Coordinate between customer operations and security teams, providing industry-specific guidance
• Support proactive security monitoring for the company software
• Mentor security staff on best practices for the company software
• Facilitate customer use of our product for security coordination
• Deliver relationship-based support to grow customer relationships
• Collaborate with engineering and technical support teams to resolve issues

Qualifications

• 5-7 years experience in security roles, customer support, or engineering
• Associates or Bachelor’s degree in computer science or technical discipline
• Certified Engineer (RHCE); RHCA preferred
• Security certification such as CISSP or CompTIA Security+ preferred
• Experience working in agile, scrum, or DevOps teams
• Strong understanding of application development and CI/CD concepts
• Outstanding written and verbal communication skills

Benefits

• Remote work opportunity within the U.S.
• Engagement with industry-leading technologies
• Opportunities for mentorship and knowledge sharing
• Involvement in internal projects and initiatives
• Exposure to the company’s solutions and customer engagements

Pay

$107,980 – $172,730 annually