Technical Account Manager
Deloitte · Bellevue, WA · 3 wk ago
Hybrid$138k–$229k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must preserve all substantive info.
We need to parse the job posting.
Let's extract sections:
- About the role: The initial paragraph: "Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Sr.Technical Account Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery."
That's about the role.
- Responsibilities: "Work You'll Do/Responsibilities The Senior Technical Account Manager leads the technical relationship with strategic Google Public Sector customers. This role owns cloud adoption planning, operational health, executive engagement, and complex escalations while coordinating across Google product, engineering, support, and delivery teams. The successful candidate would possess these skills: Lead multiple technical workstreams across complex public-sector customer environments. Serve as the primary trusted technical advisor for customer leaders and executives. Develop account-level cloud adoption plans, operational strategies, and technical roadmaps. Lead quarterly business reviews, executive sessions, and technical planning meetings. Coordinate critical launches, product releases, capacity planning, and high-priority customer events. Direct complex escalations involving Google Support, Product Engineering, and Site Reliability Engineering. Advocate for customer requirements and influence product improvements, features, and fixes. Identify risks proactively and establish clear plans for resolution. Coach junior TAMs and provide quality oversight across assigned accounts."
Then there is a list of skills: "Meticulous attention to detail and quality of work product Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others"
These seem like skills/competencies. Could be under Skills.
- The Team: description of AI & Engineering team. Could be under About the team maybe but not required heading. Could be part of About the role? Might be separate but we only have headings list. Could include "About the Team" but not in list. Probably we can incorporate into About the role or maybe omit if not matching headings. The instruction: Use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must preserve all substantive info.
We need to parse the job posting.
Let's extract sections:
- About the role: The initial paragraph: "Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Sr.Technical Account Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery."
That's about the role.
- Responsibilities: "Work You'll Do/Responsibilities The Senior Technical Account Manager leads the technical relationship with strategic Google Public Sector customers. This role owns cloud adoption planning, operational health, executive engagement, and complex escalations while coordinating across Google product, engineering, support, and delivery teams. The successful candidate would possess these skills: Lead multiple technical workstreams across complex public-sector customer environments. Serve as the primary trusted technical advisor for customer leaders and executives. Develop account-level cloud adoption plans, operational strategies, and technical roadmaps. Lead quarterly business reviews, executive sessions, and technical planning meetings. Coordinate critical launches, product releases, capacity planning, and high-priority customer events. Direct complex escalations involving Google Support, Product Engineering, and Site Reliability Engineering. Advocate for customer requirements and influence product improvements, features, and fixes. Identify risks proactively and establish clear plans for resolution. Coach junior TAMs and provide quality oversight across assigned accounts."
Then there is a list of skills: "Meticulous attention to detail and quality of work product Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to mentor and provide clear guidance to others"
These seem like skills/competencies. Could be under Skills.
- The Team: description of AI & Engineering team. Could be under About the team maybe but not required heading. Could be part of About the role? Might be separate but we only have headings list. Could include "About the Team" but not in list. Probably we can incorporate into About the role or maybe omit if not matching headings. The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those headings. If content doesn't fit, we could still put under About the role or Responsibilities. The Team description could be part of About the role.
- Qualifications: "Qualifications Required 8+ or more years of customer-facing cloud, technical consulting, support, or transformation experience, including at least four years supporting Google Cloud implementations or programs. Experience leading complex cloud programs, executive relationships, critical launches, and technical escalations. At least 2+ years of hands-on experience with modern software-development practices, microservices, distributed systems, and APIs Executive-level communication, influence, problem-solving, and client-management skills. Active Google Cloud professional-level certification. Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related technical field or equivalent professional experience. Ability to obtain a U.S. Government TS/SCI security clearance Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve"
- Pay: "The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,500 to $229,100."
That's pay info.
- Benefits: There's a Benefits section: "Benefits This position is aligned with the Project Delivery Model. To view the associated benefit package, please reference this document USBenefitsJourneyProjectandCenterTAM ..." plus later mentions of benefits again. Also there is mention of discretionary annual incentive program. So we have benefits content.
- Schedule: Not present. No schedule info. So we should not include Schedule heading.
- Requirements: Might be similar to Qualifications. The posting has "Qualifications Required". Could treat as Requirements or Qualifications. We have both headings possible. We need to decide. The posting includes qualifications; we could put under Qualifications. Requirements maybe not separate. Could combine.
We must not repeat job title as heading. Already not.
We must not include Job ID/requisition numbers.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove recruiting tips, "Our people and culture", "Our purpose", "Professional development", "Qualified applicants with criminal histories..." etc. Those are boilerplate/EEO etc. Must remove.
Also remove "Recruiting tips", "From developing a standout resume..." etc.
Also remove "Our people and culture", "Our purpose", "Professional development", "Qualified applicants with criminal histories...", "Fair Chance Hiring and Ban-the-Box Notices", etc.
Also remove duplicate lines like "Meticulous attention to detail and quality of work product" appears twice; we should keep only once.
Also remove "Ability to obtain a U.S. Government TS/SCI security clearance" etc keep.
Also remove "Ability to travel 10%, on average..." keep under Qualifications maybe.
Also remove "The wage range..." we keep under Pay.
Also remove "Benefits This position is aligned with the Project Delivery Model..." keep under Benefits.
Also remove later duplicate benefits mentions.
Also remove "To view the associated benefit package, please reference this document USBenefitsJourneyProjectandCenterTAM" maybe keep as a link? It's a document reference; we can keep as text.
Also remove "Our people and culture" etc.
Also remove "From developing a stand out resume..." etc.
Also remove "Our purpose..." etc.
Also remove "Professional development..." etc.
Also remove "Qualified applicants with criminal histories..." etc.
Also remove "Fair Chance Hiring and Ban-the-Box Notices..." etc.
Also remove "You may also be eligible to participate in a discretionary annual incentive program..." maybe that's part of benefits; we can keep under Benefits.
Also remove duplicate "Deloitte is committed to providing reasonable accommodations for people with disabilities." appears twice; keep once maybe under Benefits? Actually it's a boilerplate; but it's about accommodations; could be considered EEO. Probably remove as boilerplate. The instruction: remove EEO/equal-opportunity/scam-warning boilerplate. So remove those lines.
Also remove "If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com." That's accommodation request; might be considered EEO; remove.
Also remove "Our purpose..." etc.
Now compile content.
Sections:
About the role: combine initial paragraph plus maybe The Team description? The Team description is about AI & Engineering leveraging cutting-edge engineering capabilities... That seems like description of the team; could be part of About the role. We'll include it.
Responsibilities: list of duties.
Skills: list of skills/competencies (deduplicated).
Qualifications: list of qualifications (including experience, certifications, degree, clearance, work authorization, travel).
Pay: wage range.
Benefits: description of benefits aligned with Project Delivery Model, reference to document, discretionary annual incentive program.
We must not include Schedule.
Now produce HTML.
Use for each section heading.
Inside each section, use
for each section heading. Inside each section, use
for prose,
- for lists. We need to ensure we preserve all substantive information. Let's extract precise text. About the role: Original: "Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Sr.Technical Account Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery." Add The Team description: "The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements." We'll combine. Responsibilities: Paragraph: "The Senior Technical Account Manager leads the technical relationship with strategic Google Public Sector customers. This role owns cloud adoption planning, operational health, executive engagement, and complex escalations while coordinating across Google product, engineering, support, and delivery teams." Then list: - Lead multiple technical workstreams across complex public-sector customer environments. - Serve as the primary trusted technical advisor for customer leaders and executives. - Develop account-level cloud adoption plans, operational strategies, and technical roadmaps. - Lead quarterly business reviews, executive sessions, and technical planning meetings. - Coordinate critical launches, product releases, capacity planning, and high-priority customer events. - Direct complex escalations involving Google Support, Product Engineering, and Site Reliability Engineering. - Advocate for customer requirements and influence product improvements, features, and fixes. - Identify risks proactively and establish clear plans for resolution. - Coach junior TAMs and provide quality oversight across assigned accounts. We should ensure no duplication. Skills: List (deduplicated): - Meticulous attention to detail and quality of work product - Ability to work independently and collaborate as part of a team - Effective written and verbal communication skills - Ability to build and sustain professional relationships - Ability to lead projects or workstreams - Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment - Strong interpersonal skills and professional demeanor - Ability to meet deadlines - Ability to mentor and provide clear guidance to others Note: "Meticulous attention to detail and quality of work product" appears twice originally; we keep once. Qualifications: - 8+ or more years of customer-facing cloud, technical consulting, support, or transformation experience, including at least four years supporting Google Cloud implementations or programs. - Experience leading complex cloud programs, executive relationships, critical launches, and technical escalations. - At least 2+ years of hands-on experience with modern software-development practices, microservices, distributed systems, and APIs - Executive-level communication, influence, problem-solving, and client-management skills. - Active Google Cloud professional-level certification. - Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related technical field or equivalent professional experience. - Ability to obtain a U.S. Government TS/SCI security clearance - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. - Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve