Technical Account Manager, Coatings and Construction

About the role

The Technical Account Manager, Coatings & Construction supports customers across Southern California. This remote, customer-facing role is ideal for a sales professional who combines strong technical knowledge with business acumen, enjoys building lasting relationships, and is motivated to grow market share for our strategic principals throughout the region.

Responsibilities

• Serves as the main point of contact for existing core accounts in a designated territory and identifies new targets for growth.
• Conducts frequent planned visits, interacting on a recurrent basis with key customers.
• Provides deep technical support, troubleshoots issues, and guides clients on product implementation, configuration, and best practices.
• Proactively identifies opportunities for clients to gain more value, suggests upgrades, and aligns technology with business objectives.
• Supports sales efforts by highlighting features, driving adoption, and identifying upsell/cross-sell opportunities.
• Acts as a conduit for customer feedback, relaying insights to development teams to improve products.
• Educates clients on effective product usage, often through dedicated training sessions.
• Grows earnings per designated sales goals.

Qualifications

• Bachelor’s degree required with a preferred area of study in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical degree.
• Minimum 2 years’ sales, technical, lab, customer support, or inside sales experience.
• PREFERRED: Experience selling chemical or technical products, experience with distribution sales, experience with Salesforce.

IMCD Offers

• If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you.
• We’re looking for people who are experts in their field, be it technical, commercial, or managerial.
• By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark.
• We are committed to delivering value and acting responsibly.
• As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity.