Technical Account Manager, Azure

Accountabilities

• Own the post-sales technical relationship as the primary advisor for customers, with a focus on Microsoft Azure environments.
• Build strong relationships with technical and business stakeholders by understanding cloud architectures, financial goals, and operational priorities.
• Monitor cloud commitment coverage and utilization, providing proactive recommendations to maximize savings and reduce risk.
• Advise customers on cloud commitment strategies, sizing decisions, FinOps maturity, and governance best practices.
• Transform cloud consumption data into clear business insights and executive-level recommendations.
• Lead quarterly business reviews by presenting usage trends, savings achieved, and optimization opportunities.
• Partner with commercial teams to identify expansion opportunities and support customer growth strategies.
• Collaborate with Product, Engineering, and Support teams to resolve customer challenges and provide feedback for product improvements.

Requirements

• 4+ years of experience in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role.
• Hands-on experience working with Microsoft Azure environments.
• Azure certifications are preferred.
• Strong understanding of cloud infrastructure, cloud economics, and cost optimization strategies.
• Familiarity with FinOps principles and cloud financial management practices.
• Experience with cloud commitment programs such as Azure Reservations, Savings Plans, or enterprise commitment agreements is an asset.
• Experience presenting recommendations and insights to executive-level stakeholders.
• Ability to translate technical concepts into measurable business outcomes.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and customer-oriented mindset.
• Bachelor's degree or equivalent professional experience.

Benefits

• Competitive salary and equity package.
• Comprehensive medical, dental, and vision coverage.
• Retirement savings plan.
• Flexible paid time off policy.
• Remote-first work environment.
• Opportunity to contribute to the growth of an innovative cloud optimization platform.
• Collaborative culture focused on technology, customer impact, and continuous improvement.