Tech Lab Assist II - Lab Clinical Lab - FT Varying shifts

Qualifications

Required:

• High School Diploma or General Education Diploma (G.E.D.) and 24 science related college credits.
• 1 year Phlebotomy experience at Sky Lakes Medical Center.
• Passed nationally recognized Phlebotomy exam within 24 months of hire.
• Self-motivated with good critical thinking skills, independent thinking, and ability to work well within a team environment.

Preferred:

• College courses, such as anatomy and physiology, biology, chemistry.

Responsibilities

Technical

• Provides technical, operational, and clerical support to Blood Bank, Chemistry, Hematology, Urinalysis, Microbiology, and Processing.
• Assists with pre-analytical, analytical, and post-analytical test processes, documentation, and processing of lab results relative to the diagnosis, assessment, and treatment of disease.
• Runs waived and non-waived tests according to laboratory policies.
• Begins duties immediately upon reporting to work.
• Maintains adequate inventory of supplies for areas worked; communicates shortages to appropriate coordinator.
• Learns new procedures and assignments in a reasonable time frame.
• Maintains clean and orderly work environment.

Specimen Processing

• Triages incoming specimens, accessions, labels, and distributes specimens appropriately.
• Maintains specimen integrity to ensure quality test results.
• Performs all data entry for specimen identification and accessioning.
• Organizes workload and correctly prioritizes orders for collection, giving proper urgency to STAT requests.
• Runs outstanding reports to locate specimens.
• Batches and packages specimens for reference laboratory testing.
• Provides troubleshooting for order issues, specimen collections, and rejection protocols.

Phlebotomy

• Performs phlebotomy services for the hospital or off-site locations.
• Performs venipunctures, heel punctures, and capillary sticks using specified techniques that assure both patient and employee safety.
• Collects other laboratory specimens as designated by procedure.

Customer Service

• Thanks customers for their support and business; demonstrates appreciation.
• Provides prompt, courteous service to both inpatients and outpatients in a manner that promotes customer satisfaction.
• Actively listens to the customer and follows through or seeks authorized personnel to assist.

Quality Control Procedures

• Adheres to laboratory quality control policies, documents all QC activities, temperatures, and maintenance performed.
• Follows protocols for running controls.
• Notifies department coordinator of occurrences.

Promotes Patient Safety Goals

• Understands the importance of reporting errors and near misses to protect and improve patient care.
• Follows established Red Rules for patient identification, specimen collection, and labeling.

Commitment to Team

• Exemplifies values, behavior, and delivers quality patient care as stated in the Employee Standards of Excellence handbook.
• Supports fellow colleagues; develops good working relationships with all employees.
• Contributes to problem-solving activities within the department and the organization.
• Consistently meets attendance standards and follows the department staffing policy.
• Demonstrates a willingness to flex schedule to meet the needs of the department.

Support Corporate Compliance Initiatives

• Conducts all activities with the highest standards of professionalism and confidentiality.
• Complies with all applicable laws, regulations, policies, and procedures.
• Supports the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable laws via the Compliance Hotline, and cooperating fully with all investigations.

Typical Physical/Mental Demands

• Light physical and moderate cognitive demands.
• Able to bend and reach intermittently, walk one to three miles.
• Able to work with time constraints, manage multiple tasks, and handle frequent interruptions.
• Able to prioritize and organize work.
• Standing, walking, bending, and lifting up to 30 pounds.

Marginal Job Functions

• Performs other duties as assigned.