Tech Lab Assist I - Lab Clinical Lab - FT Varying Shifts

QUALIFICATIONS

• Required: Must have a High School Diploma or General Education Diploma (G.E.D.).
• Preferred: College courses in subjects such as anatomy and physiology, biology, and chemistry.
• Self-motivated with strong critical thinking skills, the ability to think independently, and works effectively in a team environment.
• Lic/Reg/Cert: Hold a nationally recognized Phlebotomy certification.

Technical

• Provides technical, operational and clerical support to Blood Bank, Chemistry, Hematology, Urinalysis, Microbiology and Processing.
• Affords assistance with pre-analytical, analytical, and post-analytical test processes, documentation and processing of lab results relative to the diagnosis, assessment, and treatment of disease.
• Runs waived and non-waived tests according to laboratory policies.
• Begins duties immediately upon reporting to work.
• Maintains adequate inventory of supplies for areas worked, communicates shortages to appropriate coordinator.
• Learns new procedures and assignments in a reasonable time frame.
• Maintains a clean and orderly work environment.

Specimen Processing

• Triages incoming specimens, accesses, labels and distributes specimen appropriately.
• Maintains specimen integrity to ensure quality test results.
• Performs all data entry for specimen identification and accessioning.
• Organizes workload and correctly prioritizes orders for collection giving proper urgency to STAT requests.
• Runs outstanding reports to locate specimens.
• Batches and packages specimens for reference laboratory testing.
• Provides troubleshooting for order issues, specimen collections and rejection protocols.

Phlebotomy

• Performs phlebotomy services for the hospital or off-site locations.
• Performs venipunctures, heel punctures and capillary sticks using specified techniques that assure both patient and employee safety.
• Collects other laboratory specimens as designated by procedure.

Quality Control Procedures

• Adheres to laboratory quality control policies, documents all QC activities, temperatures, specimen log sheets and maintenance performed.
• Follows protocols for running controls.
• Notifies coordinator of occurrences.

Customer Service

• Thanks customers for their support and business;
• Demonstrates appreciation.
• Provides prompt, courteous service to both inpatients and outpatients in a manner that promotes customer satisfaction.
• Actively listens to the customer and follows through or seeks authorized personnel to assist.

Patient Safety Goals

• Promotes Patient Safety Goals: All employees are responsible for patient safety.
• Understands the importance of reporting errors and near misses to protect and improve patient care.
• Follows established Red Rules for patient identification, hand hygiene, specimen collection and labeling.

Commitment to Team

• Exemplifies values, behavior and delivers quality patient care as stated in our handbook Employee Standards of Excellence.
• Be supportive of fellow colleagues; develop good working relationships with all employees.
• Contribute in problem-solving activities within the department and the organization.
• Consistently meets attendance standards and follows the department staffing policy.
• Demonstrate a willingness to flex schedule to meet the needs of the department.

Corporate Compliance Initiatives

• Conducts all activities with the highest standards of professionalism and confidentiality.
• Comply with all applicable laws, regulations, policies and procedures.
• Support the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable laws via the Compliance Hotline and cooperating fully with all investigations.