Tech End User Support Sr Specialist

Tech End User Support Sr Specialist – Stamford, CT Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC We are seeking a highly skilled IT VIP Support Specialist to provide exceptional technology support to our internal VIPs. The ideal candidate will have extensive experience with Microsoft Windows, Mac OS, iPad OS, and iOS, as well as the related hardware support for our standard devices. Your ‘day To Day’ Brand Activation Executive End-to-End Customer Service DeliveryProvide dedicated IT support to internal VIPs (Senior Management), ensuring timely and effective resolution of technical issues.Troubleshoot and resolve hardware and software issues on Microsoft Windows, Mac OS, iPad OS, and iOS devices.Stay up-to-date with technology trends and advancements to provide proactive support.Provide personalized IT support to VIP users, ensuring their technical needs are met promptly and efficiently.Manage and resolve complex technical issues, escalating to higher-level support when necessary.Responsible for delivering best in class end-to-end IT Customer Services covering multiple locations, including on-site and off-site VIP events.Use technology to he <![CDATA[Brand Activation Executive Location: Jakarta, Indonesia Working Pattern: On-Site At PMI, we've chosen to do something incredible. We've transformed our business and are building our future on one clear purpose - to deliver a smoke-free future. With huge change comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Join our Brand Engagement team to shape meaningful experiences that strengthen brand equity and build lasting connections with Legal Age Nicotine Users (LANU). Impact You'll Own Strengthen brand equity and consumer loyalty through meaningful engagement across experiential channels. Deliver consistent brand storytelling and visual identity across consumer touchpoints. Expand relevant brand reach through strategic partnerships, influencers, media, and events. Improve engagement effectiveness using LANU feedback, performance data, and market trends. Maximize the impact and efficiency of brand engagement investments. What You'll Do Develop and implement brand engagement strategies across experiential and digital channels. Create compelling brand content across social media, traditional media, blogs, videos, and digital assets. Partner with cross-functional teams to align brand engagement, customer experience, and commercial strategies. Use LANU feedback and engagement data to continuously improve activation plans. Build and manage relationships with influencers, media outlets, agencies, and strategic partners. Plan and activate owned and third-party events, including launches, trade shows, festivals, and community activities. Manage brand investments, contracts, partnerships, and the LAMP network to maximize impact and resource efficiency. Skills & Capabilities Bachelor's degree, preferably in Marketing, Management, Economics, Finance, Computer Science, Statistics, Mathematics, or Engineering. At least 2 years of relevant experience in brand building, consumer activation planning, and execution. Strong brand strategy and consumer engagement capabilities. Experience in content development and multi-channel amplification. Event planning, contracting, execution, and partner management skills. Ability to analyze consumer feedback and brand engagement data. Strategic thinking and effective cross-functional collaboration. Strong communication and presentation skills in Bahasa Indonesia and English. Commercial awareness and disciplined brand investment management. Ability to identify relevant consumer, industry, and competitor trends. Application Process The selection process will be communicated to shortlisted candidates, including any role-specific assessments and interview stages. Equal Opportunities Statement We believe that diverse perspectives and experiences make us stronger. As an equal opportunity employer, we are committed to creating a workplace where every individual feels welcomed, respected, valued, and empowered to reach their full potential. We encourage applications from people of all backgrounds and identities, and provide reasonable accommodations to ensure an accessible recruitment process. If you need support or adjustments during your application, let us know - we're here to help you succeed. #sampoerna 34923