Team Solutions Engineer - Enterprise

T-Mobile · Atlanta, GA · 1 wk ago

Engineering$84k–$152k/yrFull-time

Job Overview

This role supports business sales by leveraging technical expertise to design and present wireless communication solutions that meet customer needs. It involves consulting on customer opportunities, architecting solutions, and providing technical support during sales presentations and product demonstrations. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to address technical inquiries effectively. Success is measured by the ability to facilitate sales processes, resolve technical challenges, and contribute to customer satisfaction and sales growth. The work impacts the organization by enabling tailored wireless solutions that support business objectives and enhance customer experiences.

Job Responsibilities

Support sales teams by consulting on customer needs and designing tailored wireless communication solutions to drive opportunity development
Deliver technical presentations and demonstrations, including API and Technical Portal capabilities, to address customer inquiries and facilitate informed decision-making
Design, test, and support API-enabled solutions (e.g., Employee Choice, Technical Portal, client integrations), including hands-on configuration and validation, in partnership with Product Architects and CX teams
Maintain and update technical expertise through training and certification in wireless technologies, API/integration frameworks, and industry developments
Collaborate with cross-functional teams to provide feedback, support special projects, and engage in market-level initiatives
Auxiliary responsibilities may include assisting with post-sale support activities including troubleshooting, escalation management, API/integration support, and customer training sessions
Other duties/projects as assigned by business management as needed

Education and Work Experience

High School Diploma/GED (Required)
Bachelor's Degree in STEM area of study strongly preferred (Preferred)
2-4 years experience in telecommunications, IT administration, network engineering, or API/systems integration roles — including direct hands-on work with REST APIs, API testing tools (e.g., Postman), or integration platforms — with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment (Required)

Knowledge, Skills and Abilities

Technical Leadership (Required)
Communication: Excellent oral and written communications; strong interpersonal skills (Required)
Applications: Proficiency with business application software (Required)
API & Integration Development: Hands-on proficiency with REST API concepts, API testing/validation tools (e.g., Postman), and integration architecture sufficient to configure, test, and troubleshoot API-based solutions independently, not just present them (Required)
Strategic Leadership: Ability to provide strategic direction in a leadership role (Required)
Technical Presentations: Ability to create and deliver technical presentations (Required)

Additional Information

Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree STEM area of study strongly preferred (Preferred) 2-4 years experience in telecommunications, IT administration, network engineering, or API/systems integration roles — including direct hands-on work with REST APIs, API testing tools (e.g., Postman), or integration platforms — with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment (Required)

Knowledge, Skills and Abilities: Technical Leadership (Required) Communication: Excellent oral and written communications; strong interpersonal skills (Required) Applications: Proficiency with business application software (Required) API & Integration Development: Hands-on proficiency with REST API concepts, API testing/validation tools (e.g., Postman), and integration architecture sufficient to configure, test, and troubleshoot API-based solutions independently, not just present them (Required) Strategic Leadership: Ability to provide strategic direction in a leadership role (Required) Technical Presentations: Ability to create and deliver technical presentations (Required)

Total Target Cash Pay Range: $84,400 - $152,300, inclusive of target incentives Base Pay Range: $59,080 - $106,610

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ365410

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.