Team Member - Winter Seasonal

About the role

Sundae is an established artisan ice‑cream business seeking a Shift Leader to join its tight‑knit retail team. The role involves leading a small team through a shift, serving ice‑cream throughout the winter season, and upholding the company’s mission “To Share Joy, One Scoop at a Time.”

Responsibilities

• Timely and efficiently open the store, either alone or with a team.
• Confidently and timely prepare food items; maintain an elevated awareness of stock levels.
• Accurately communicate and serve customers with joy, demonstrating thorough knowledge of all product details and service standards.
• Maintain responsible cash handling and perform closing cash‑out procedures accurately.
• Exemplify Sundae’s customer service standards; execute with pride and leadership.
• Participate in and contribute to all staff meetings and team cleaning tasks.
• Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards.

Requirements

• 1+ years of customer service experience preferred.
• Some food‑service experience preferred.
• Must be 16 or older.
• Must have work availability throughout the summer season (approximately 9/30/2026).
• Availability throughout the winter season is preferred (approximately 4/15/2027).
• Physical requirements: ability to move, traverse, or remain stationary for up to 8 hours; use manual and automatic food‑service equipment and touchscreens; regularly lift up to 25 lb and move it 50 ft; occasionally ascend/descend a ladder; occasionally clean and maintain equipment below counter height.

Benefits

• Sick Pay.
• Shift treats.
• Employee discounts.
• Individualized mentorship and growth opportunities.
• Opportunity to continue employment into the 2027 summer season for the right fit.

Pay

Total compensation averages between $18.50‑$23.00 per hour (includes base + tips).

Schedule

• Full‑time or part‑time positions available.
• Daytime or evening availability.
• Approximate shift times: 9:30 a.m. – 5:00 p.m. or 5:00 p.m. – 11:00/11:30 p.m.
• Consistent scheduling available.