Team Member - WINROCK

Why Chuze Us? Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other. You deserve an awesome job. You found it. What Does it Mean to Be a Chuzer? At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do. Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated. Authenticity - We show up as our true selves and never compromise on our integrity.Grit - We embrace challenges, stay committed, and persevere toward our mission. Your New Role Pay Range: $XX.XX - $XX.XX / hour; based on experience. Responsibilities Hours: As a Team Member at Chuze, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your days will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness. Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club toursEnsure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for membersSupport front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiriesResolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is neededPrepare and serve smoothies (at clubs with Chuze Blends)Support a seamless member experience by upholding Kids Club standards and assisting with Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families Your Perks Free MAX Chuze Fitness membership401kDiscounts on all Chuze retail and Chuze Blends purchasesChuzer Referral Incentive ProgramFree First Aid/CPR and food handler certificationsEngaging and dynamic work environment with growth opportunities Requirements Your Skills: Excellent customer service, communication, and interpersonal skills over the phone and in personTeam-based mindset with the capacity to receive and deliver feedbackStrong attention to detail and multitasking skillsAbility to work varied hours, weekends, and opening/closing shifts regularly or as needed Preferences Previous customer service experienceHigh school graduate or equivalentBilingual Physical Abilities Ability to read, write, and communicate clearly in EnglishAbility to walk, bend, kneel, reach, and perform repetitive arm and hand movementsAbility to stand for extended periodsAbility to operate a telephone, computer, and other standard office equipmentAbility to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed Due to the nature of this role, the selected candidate must be able to pass a criminal background check.