Team Member Relations Consultant Senior

About the role

The Senior Team Member Relations Consultant will serve as an experienced practitioner to implement TGH’s culture of positive team member relations. They will serve as a trusted partner by providing guidance and employee relations subject matter expertise to support leaders and team members in promoting and fostering a fair, positive, and collaborative working environment.

Responsibilities

• Participates in labor relations matters, providing advice and counsel to business leaders including advising on team member coaching, grievance and dispute resolutions, labor relations best practices, disciplinary actions, and terminations to mitigate risk and mitigate third party intervention.
• Leads the onboarding process for new TMR team members.
• Assists in training and developing TMR team members in delivering a positive team member relations experience consistent with TGH’s values.
• Collaborates with business leaders and People and Talent team, to propose and implement positive team member relations strategic initiatives that support TGH’s culture to align with its vision and values.
• Recommends and assists with writing, revising, communicating, and interpreting People and Talent policies and procedures.
• Leads policy committee and provides guidance and operational oversight on cases managed by TMR consultants.
• Conducts and manages the effective and timely investigations under resolution of complex of highly sensitive team member relations matters by meeting service level agreements, including fact-gathering, witness interviews, document and evidentiary review data, root-cause analyses, reviewing and writing investigation reports.
• Develops and provides training for business leaders in best TMR practices and strategies.
• Provides HRBP and business leaders with interpretation and guidance regarding People and Talent policies, legal, and compliance matters to ensure fair and consistent application.
• Takes on stretch assignments and more challenging projects that impact TGH as it relates to employee and labor relations matters.

Requirements

• Bachelor's Degree in Business, Human Resources, or other related field.
• Five years progressive experience in Human Resources/Employee Relations or a Juris Doctor degree in place of experience.

Qualifications

• Extensive knowledge of state, federal, and local employment and labor laws.
• Advanced knowledge of workplace compliance investigations, best practices, labor relations, union avoidance, and EEO compliance.
• Communication skills.
• Problem solving skills.
• Data analysis skills.
• Knowledge of investigations.
• Knowledge of ethical conduct.
• Knowledge of relationship building.
• Change management skills.
• Project management skills.
• Ability to work in high-stress environment.
• Ability to exercise good judgement and decision-making.
• Ability to effectively work with ambiguity and adapt to changing priorities and deadlines in a fast-paced environment.
• Prior experience supporting diverse client groups within complex organization and successfully interacting with business partners to influence, coach and problem-solve.
• Prior experience developing and maintaining collaborative working relationships throughout all levels within a matrixed organization.