Associate Relations Consultant Senior

The Associate Relations Consultant Senior role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

About the role

• Serves as the primary point of contact for associates and management for associate relations issues including investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues.
• Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations.
• Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed, and maintaining written record of the investigation.
• Debriefs leaders at all levels on findings.
• Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters.
• Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and uses persuasive and advanced communication skills to communicate with all levels of associates throughout the organization.
• Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans.

Responsibilities

• Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations.
• Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed, and maintaining written record of the investigation.
• Debriefs leaders at all levels on findings.
• Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters.
• Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and uses persuasive and advanced communication skills to communicate with all levels of associates throughout the organization.
• Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans.

Requirements

• Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.
• HR designation strongly preferred (SHRM-CP or SHRM-SCP).
• Experience conducting complex, high-profile investigations and advising on a wide range of sensitive associate relations issues strongly preferred.
• Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred.
• Experience demonstrating an executive presence while interacting with C-Suite executives, understanding their priorities, and addressing their concerns strongly preferred.
• Expertise in crafting and delivering impactful presentations tailored to a C-Suite audience, incorporating data and narrative strongly preferred.
• Demonstrated experience executing on change management programs.
• Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company.
• Workday or similar HCM experience preferred.
• ServiceNow experience preferred.
• Fortune/large company experience preferred.

Qualifications

• BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.

Skills

• HR designation (SHRM-CP or SHRM-SCP).
• Experience conducting complex, high-profile investigations and advising on a wide range of sensitive associate relations issues.
• Thorough understanding of employment law, compliance, and employee relations best practices.
• Executive presence and ability to interact with C-Suite executives.
• Expertise in crafting and delivering impactful presentations.
• Change management experience.
• Interpersonal skills, emotional intelligence, and ability to build trust, rapport, and influence.

Benefits

• Market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement).
• Medical, dental, vision, short and long term disability benefits.
• 401(k) +match.
• Stock purchase plan.
• Life insurance.
• Wellness programs and financial education resources.

Pay

• Competitive compensation package.

Schedule

• Hybrid workforce strategy requiring at least one day per week in-office, potentially several times per week.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

• We are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
• Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success – for our consumers, our associates, our communities and our business.