Team Member Regal Spartan 16 - Part Time $12.50/hr

About the Role

Team members are classified as part-time, variable hour, or part-time fixed employees whose primary responsibility is ensuring guests receive exceptional service. Positions may include working in the Concession Stand, as an Usher, or Greeter. Team members must act as representatives of Regal in alignment with our mission statement and policies.

Responsibilities

Concession

• Operate POS system, handling cash drawer, credit cards, travelers’ checks, gift cards, and redeemed coupons with accuracy.
• Manage concession stock inventory.
• Promote the Regal Crown Club & Unlimited programs.
• Operate, prepare, and clean all concession-related equipment.
• Engage in upselling and suggestive selling.
• Comply with all local, state, and federal food safety laws.
• Adhere to federal and state laws regarding breaks and/or meal periods.
• Maintain required alcohol certification and training where applicable.
• If assigned to sell/serve alcohol, must be of legal age according to state or local laws.
• Read and understand training materials on subjects such as sexual harassment and discrimination.

Usher

• Scan tickets and direct patrons to their auditoriums.
• Inspect backpacks and packages when applicable.
• Manage crowd control and assist guests in finding seats.
• Enforce the MPAA rating system.
• Conduct in-theatre inspections to monitor picture and sound quality, prevent film/content theft, and maintain a safe environment.
• Report problems, discrepancies, or unusual situations to management.
• Perform in-auditorium concession auxiliary sales as directed by management.
• Clean auditoriums after scheduled shows and maintain restrooms, lobby, hallways, and other areas.
• Monitor the cleanliness and operation of theatre vending equipment.
• Assist with opening and closing duties as assigned by management.

All team members must maintain regular and consistent attendance, handle emergency situations, perform general cleaning duties, and comply with the company dress code.

Qualifications

• Able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Education/Experience

• Completion of cast certification program as a cast member and as box office cashier, or progress toward completion, is required.
• If assigned to sell/serve alcohol, must complete legally required state or local training and obtain the necessary certificate, as well as complete Regal’s Responsible Beverage Server training.

Language Ability

• Possess good public speaking skills, listen effectively, and respond clearly and directly.

Math Ability

• Perform calculations with speed and accuracy, and identify and correct errors.

Reasoning Ability

• Identify problems, gather relevant data, and note possible causes.
• Evaluate relevant information, recognize alternatives, and reach evidence-based conclusions.
• Take action beyond what is necessarily called for and perform under pressure or opposition.

Personal Skills

• Possess excellent communication skills with customers, co-workers, and management.
• Establish goals, budget time, and set priorities to achieve desired objectives.

Physical Demands

• Frequently required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear.
• Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
• May occasionally lift up to 60 pounds.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Pay

$12.50 per hour.

Benefits

• Free movie passes and discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.