TEAM MEMBER - pOpshelf in COLONIAL HEIGHTS VA S25585

General Summary

The Team Member acts as a point of contact for customers, handling stocking, merchandising displays, merchandise recovery, product knowledge, store cleaning, cash register operation, and other duties assigned by the Store Manager to maximize profitability and customer satisfaction while protecting company assets.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Use product knowledge and selling techniques to enhance the customer experience.
• Maintain a safe, clean, and well‑organized store environment that delights customers.
• Assist in merchandising the store in an appealing manner that retains customer excitement to shop at popshelf.
• Rotate product according to company merchandising guidelines to create eye‑catching displays that drive sales.
• Complete daily and weekly cleaning responsibilities to ensure a superior shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter‑free shopping environment.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
• Operate cash registers and scanners to itemize purchases, collect payment, make change, bag merchandise, and assist customers as needed.
• Assist customers in the self‑checkout process at multiple register terminals simultaneously.
• Unpack, stock, restock, rotate merchandise on shelves, and build merchandise displays following company processes.
• Clean the store, take out trash, dust and mop floors, clean restrooms and receiving areas, and help set up sidewalk displays.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planograms and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.
• High school diploma or equivalent preferred.

Physical Requirements

• Frequent walking and standing.
• Frequent bending, stooping, and kneeling to operate checkout stations, stock merchandise, and unload trucks.
• Frequent handling of merchandise and equipment such as hand‑held scanners, pricing guns, box cutters, containers, two‑wheel dollies, and U‑boats (six‑wheel carts).
• Frequent lifting of up to 40 lb; occasional lifting of up to 55 lb.
• Occasional climbing using a ladder.
• Fast‑paced environment with moderate noise level.
• Exposure to strong scents and fragrances.
• Occasional exposure to outside weather conditions, wet floor surfaces, and household/industrial cleaning solutions.

Benefits

• Health insurance coverage options.
• Various supplemental programs.
• 401(k) Savings Plan.
• Paid sick leave (where required by law).
• Vacation time.
• Paid maternity and parental leave.
• Additional benefits available after eligibility and waiting periods.

About Us

Dollar General’s mission is “Serving Others.” We value each employee and offer a wide range of career opportunities across store locations, distribution centers, support centers, and the private fleet team. With more than 80 years of history, Dollar General delivers value by offering frequently used products—food, snacks, health and beauty aids, cleaning supplies, apparel, housewares, and seasonal items—at everyday low prices in convenient neighborhood locations.