Team Member
As a Team Member, you will interact with customers and team members, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience. Join us at Tractor Supply to help make the life out here a little bit better each day for our neighbors and teams.
Responsibilities
- Maintain regular and predictable attendance.
- Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
- Deliver Legendary Customer Service through GURA:
- Greet the Customer.
- Uncover Customer’s Needs & Wants.
- Recommend Product Solutions.
- Ask to Add Value & Appreciate the Customer.
- Perform a combination of the following duties (mix may vary daily):
- Operate cash register/computer following cash handling procedures.
- Recovery of merchandise.
- Participate in mandatory freight process.
- Complete Plan-o-gram procedures (merchandising, sets, and resets).
- Assemble merchandise.
- Perform janitorial duties.
- Execute price changes/markdowns.
- Operate Forklift (unless under the age of 18).
- Operate Cardboard Baler (unless under the age of 18).
- Assist customers with loading purchases.
- Ensure a Legendary shopping experience that differentiates from the competition.
- Ensure the safety and well-being of birds.
- Sanitize and maintain poultry holding tanks and care for birds as required.
- Complete all documentation associated with job duties.
- Promote a safe and productive work environment for Team Members and customers; adhere to Company safety training and guidelines.
Requirements
- No prior experience required; retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- High school diploma or equivalent preferred but not required.
- Must be able to read, write, and count accurately.
- Ability to work in a favorable indoor environment with moderate noise; indoor floors and outdoor lots are hard surfaces (concrete, asphalt).
- Work shifts vary but are generally no less than 4 hours and may exceed 8 hours.
Physical Requirements
- Ability to move and transfer merchandise weighing up to 50 pounds throughout the store.
- Ability to push and pull merchandise up to 2,000 pounds with proper material handling equipment (e.g., pallet jack).
- Ability to occasionally lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to move throughout the store for an entire shift.
- Ability to safely access all areas of the store, including selling floor, side lot, stock area, and register area.
- Ability to operate and use all equipment necessary to run a store (e.g., dolly, handtruck, forklift, baler, computer, cash register). Forklift and baler requirements do not apply if under the age of 18.
- Ability to constantly operate store equipment such as computers and cash registers.
- Ability to handle and be in contact with birds/poultry.
- Ability to successfully complete all required training, including propane certification and dispensing (does not apply if under the age of 18).
Preferred Skills
- Farming, ranching, pet/equine, or welding knowledge.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Benefits
At Tractor Supply and Petsense by Tractor Supply, we offer a comprehensive and accessible total reward package to support our Team Members and their families. Benefits include:
- Medical, dental, and vision coverage.
- Company-paid life and disability insurance.
- Paid parental leave.
- Tuition reimbursement.
- Family planning resources, including adoption and surrogacy assistance.
Part-time new hires gain eligibility for benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, benefits eligibility begins the first day of the month following 4 months of continuous service.