Team Member

PAY TRANSPARENCY:

Earn between $15.25 and $15.75 plus digital tips!

About the role

We are where good vibes and great careers are a way of life! Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. Since 1977, we’ve grown to over 400 locations across the United States.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Requirements

To be eligible, you must meet and maintain all eligibility requirements to qualify:

• At least 16 years of age.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!).
• Can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• You're a team player.
• Able to stand/walk a minimum of 3 hours or as needed.
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally.

Qualifications

Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Skills

None specifically listed, but strong customer service and multitasking skills are essential.

Benefits

Competitive pay! Medical, Dental & Vision Insurance, Domestic Partnership Benefits, Paid Parental Leave, FSA and HSA with Employer Contribution, Commuter Benefit Program, Retirement Savings 401(k) with company match, Employee Assistance Program, Paid Time Off, Discount Program, Flexible Work Schedule, Career growth opportunities.

Disclaimers

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Potbelly may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

Application Deadline: Applications must be submitted by [7/28/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.