Team Member

About the role

Capriotti’s Sandwich Shop is a fast-growing fast-casual restaurant brand with over 100 locations nationwide and exciting expansion plans ahead. Known for award‑winning sandwiches, fresh ingredients, and friendly service, the shop seeks an enthusiastic Restaurant Team Member. This role is ideal for someone who enjoys working in a fast‑paced restaurant environment, providing great customer service, and being part of a supportive team. As a Restaurant Team Member, you will help deliver Capriotti’s mission of “Sharing Our Passion One Sandwich at a Time” by preparing high‑quality food, providing excellent guest service, and maintaining a clean and welcoming restaurant environment.

Responsibilities

• Provide friendly and professional customer service to every guest
• Take orders accurately at the register or drive‑thru (where applicable)
• Prepare sandwiches, salads, and menu items according to Capriotti’s recipes and quality standards
• Maintain cleanliness and organization throughout the restaurant, including kitchen and dining areas
• Follow food safety, sanitation, and health guidelines at all times
• Handle cash and credit card transactions accurately
• Work collaboratively with team members and shift leaders to ensure efficient service
• Complete required training programs and develop new skills
• Help create a positive, high‑energy team environment

Requirements

• Must be at least 16 years of age
• Strong customer service and communication skills
• Ability to work quickly and efficiently in a fast‑paced restaurant environment
• Dependable, adaptable, and team‑oriented work ethic
• Basic math skills for cash handling and transactions
• Availability for flexible scheduling including evenings, weekends, and holidays
• Positive attitude and commitment to Capriotti’s standards of Quality, Passion, and Pride

Benefits

• Employee Assistance Program (EAP)
• Health benefits (for eligible team members)
• Free meals and employee discounts
• Flexible scheduling
• Paid training and ongoing development
• Opportunities for advancement

Pay

Competitive Hourly Pay (Based on Experience)

Schedule

Job Type: Full‑Time or Part‑Time. Flexible scheduling available, including evenings, weekends, and holidays.