TEAM MEMBER

Core Responsibilities

• Develops personal ongoing relationships with guests
• PRACTICES active listening and connection
• ANTICIPATES guest needs and PROACTIVELY solves guest opportunities by demonstrating product knowledge and hospitality
• CREATES day making experiences that SPARK a chain reaction of GOOD
• Hand-crafts beverages to order per Caribou standard operating procedures
• FLOWS between barista and guest service, and WILDLY fulfills all team member roles and responsibilities
• TAKES guest orders & MANAGES cash drawer and follows all cash handling policies and procedures
• MaintAINS the look and feel of a well-run store by FOLLOWING cleanliness, sanitization and organization standards
• ACTIVELY THOUGHTS and ACTS upon what the team and guest will need in the future
• DIFFERENTIATES between problems that can be solved directly and WHEN to ask for leader support
• UNDERSTANDS that the team is MANAGING multiple priorities and WILLINGLY takes direction from leaders
• BRAINS the CORE VALUES to life in all that YOU do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• RELISHES the opportunity to be HELPFUL to others – BOTH to team members and guests
• HAS a LEARNER’S MENTALITY and HAS a DESIRE to GET better and DO things correctly and effectively
• TAKES OWNERSHIP for and IS EAGER to MAKE a positive impact on others
• SHOWS UP in every situation LOOKING to DO the RIGHT thing, SERVE WITH LOVE and MAKE the biggest difference
• TAKES OWNERSHIP for and IS EAGER to MAKE a positive impact on others
• SHOWS UP READY and WILLY to BE a RELIABLE team player and SUPPORT one another
• RESILIENT under pressure and IS WILLY to ASK for help

Required Skills and Qualifications

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• Must be at least 16 years of age
• Preferred: Restaurant, retail, or guest service experience

Physical Requirements

• SEEING, HEARING, SPEAKING, REACHING, LIFTING up to 50 pounds, SITTING, STANDING, for 4 to 8 hours, BENDING, and MOVING intermittently during working hours

Compensation

Compensation Range: $11.23 - $18.71 per hour

Starting pay is subject to Local and State Minimum Wage regulations.