Team Member

Job Role

A Pizza Hut Team Member greets the customers in the restaurant or drive-thru, takes up orders, and also handles the payment. They will prepare and store food, prepare the food and drinks orders, and check to ensure orders are correct. Other responsibilities include packing the products, and maintaining a clean, safe work and dining environment.

Responsibilities And Accountability

• Ensure consistent customer satisfaction
• Maintain a clean and neat appearance
• Demonstrate that customer needs are the highest priority
• Ensure food safety, quality, and accuracy of orders
• Resolve customer complaints quickly while maintaining positive customer relations
• Greet customers with a smile, be polite and pleasant when speaking with customers
• Work with management and fellow employees to serve customers with a sense of urgency
• Communicate with customers, teammates, and managers in a positive manner
• Cooperate with peers, work with fellow employees as part of a team, help others when needed
• Demonstrate a positive and enthusiastic attitude with coworkers
• Execute responsibilities for people, customers, and service
• Ensure food safety, quality, and accuracy of orders

Minimum Requirements

• Must be at least 16 years old
• Able to do basic business math
• Able to stock shelves and coolers
• Able to clean the parking lot and surrounding grounds
• Able to sweep and mop floors
• Able to lift, carry out trash containers, and place in an outside bin
• Able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time