Team Manager, External Workforce Solutions

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play.

United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses:

• World Financial Group, including Transamerica Financial Advisors
• Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions
• Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities

These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Job Description

Manage the External Workforce Program for on and offshore external labor throughout the organization. Oversee day-to-day operations, administration, compliance, and staff responsible for job posting, contracts, relationship management and troubleshooting.

Main POC for Beeline reporting and supplier onboarding, training, and questions. Provide oversight and guidance to the VMS team members. Work with Compliance and Legal to ensure onboarding and offboarding of external workforce follow company and regulatory policies. Onboard suppliers and coordinate service requirements; manage new business integration to ensure a smooth transition. Develop and deliver workforce reporting and analytics to business partners and senior management. Develop and implement strategies to achieve service level metrics. Conduct supplier meetings regarding open positions and recruiting strategies. Manage operational issues between the company, business partners and suppliers regarding VMS system, order fulfillment, workflow and back-office practices. Assist in the coordination and oversight of internal audits and conduct continuous self-monitoring to ensure compliance with company and regulatory policies.

Qualifications

• Bachelor’s degree in a business field or equivalent experience
• Eight years of external workforce program management experience
• Experience managing performance metrics and service level agreements
• In-depth knowledge of VMS tools
• Communication skills to present information to audiences at all levels of the organization
• Strong problem-solving skills
• Ability to work independently and as part of a team in a fast-paced environment

Preferred Qualifications

• Experience using Beeline
• Leadership experience managing global remote teams
• Strong team player with hands-on, can-do attitude
• Strong problem solving and thinking outside the box
• Experience with SAP/Ariba and CLM (Contract Lifecycle Management) tools

Working Conditions

Hybrid office environment: 3 days in office (Baltimore/Cedar Rapids/Denver/Philadelphia)

Occasional Travel

Compensation

The Salary for this position generally ranges between $95,000 - $126,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

This position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

Benefits

• Competitive Pay
• Bonus for Eligible Employees
• Benefits Package
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Health and Work/Life Balance Benefits
• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

Give Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.